Shake Islam

Youth & Community Worker, Social Worker, Mentor & Advocate... Former City Boy, Currently an Essex Boy... Certainly Not Perfect but Definitely Original...!

[Shake Islam @ShakeIslam]

@Trip problems with my login! My mobile number changed and now I can’t access my account! I have my email address, why the extra headache now?? #dobetter #poorcustomerservice

[Shake Islam @ShakeIslam]

@airasia my flight has been changed! How do I speak to someone to get this sorted out?? App doesn’t allow chat with a customer agent! #poorcustomerservice #airasia

[Shake Islam @ShakeIslam]

@wizzair is there a WizzAir desk or counter at Istanbul airport in the transit area? I can’t come out and go to the actual check in desks as I don’t have any available spaces/pages in my passport for Turkey to stamp! Please advise asap!

[Shake Islam @ShakeIslam]

@agoda I have responded to your DM! Please resolve the issue asap! @agoda #poorcustomerservice #dobetter #agodafail

[Shake Islam @ShakeIslam]

@agoda your app is beyond pathetic and constantly crashes! Having issues with a booking and I’m stuck abroad without a room!! #dobetter #poorcustomerservice #agoda

[Shake Islam @ShakeIslam]

@No1Lounges My complaint has not been resolved or remedied! Lies and a so called “investigation” which I feel is full of prejudice and inconsistencies! #poorcustomerservice #dobetter #lutonaurportlounge #lutonairport

[Shake Islam @ShakeIslam]

@No1Lounges complaints go ignored and brushed under the carpet! Customer service and care is abysmal! Years of custom and this is how they treat you! #poorcustomerservice #dobetter #no1lounges #lutonairportlounge #lutonairport

[Shake Islam @ShakeIslam]

@kiwicom247 loyalty isn’t rewarded by Kiwi and I’m so disappointed! Small issue yet it’s dragging on and being told nothing will be done, even as a gesture of goodwill! #poorcustomerservice #dobetter

[Shake Islam @ShakeIslam]

@agoda I have replied to the emails and have had Indian men respond from India with disrespect and rudeness! You don’t have the decency to have someone in any other country or even the UK to respond to my complain! #poorcustomerservice #dobetter

[Shake Islam @ShakeIslam]

@agoda the worst thing Agoda did was have call centres in India! Disgustingly rude and unprofessional staff, who are abusive and incompetent! #poorcustomerservice #agodasuck #dobetter #agoda

[Shake Islam @ShakeIslam]

@agoda @agoda Lies upon lies, no help, no resolution or even an apology! Racist Indian staff running and ruining the company and brand! How is this being allowed to continue?? #poorcustomerservice #dobetter

[Shake Islam @ShakeIslam]

@agoda I’ve already DM’d you guys, waiting for a response!

[Shake Islam @ShakeIslam]

@sainsburys I sent through all the details to you via DM’s and have been fobbed off! More lies and a clear display of how badly run Sainsbury’s is! #poorcustomerservice #sainsburysisrubbish #dobetter #poorservice

[Shake Islam @ShakeIslam]

@sainsburys horrible rude disrespectful staff at your Stratford store, with a manager who made threats when I wanted to raise a complaint! #poorcustomerservice #sainsburys #dobetter #stratford

[Shake Islam @ShakeIslam]

@nationalexpress was told I could get the earlier coach as my flight was early and I had a ticket, but a very rude staff member at Gatwick North refused, raised her voice and shouted at me, even after the driver had agreed to let me board early! #poorcustomerservice #dobetter

[Shake Islam @ShakeIslam]

@Wenzelsthebaker bought a caramel frappe from your Archway branch and they failed to make it properly! They had no whipped cream apparently, they had no caramel sauce, they effectively gave me a cup of frothed milk with some ice! How is that a caramel frappe?? #dobetter #wenzels

[Shake Islam @ShakeIslam]

@PizzaExpress trying to contact you is impossible! App is not working properly and I live tried to contact via email but no luck! #poorcustomerservice #dobetter #pizzaexpress

[Shake Islam @ShakeIslam]

@Wenzelsthebaker had a caramel frappe at your Archway branch and they made a mess of the drink! It had no whipped cream on it and no caramel sauce on it either! Tasted like sweetened frothy milk! Looked nothing like the pics you have online! #dobetter #poorservice #wenzels

[Shake Islam @ShakeIslam]

@frankienbennys I have DM’d you, please respond swiftly!

[Shake Islam @ShakeIslam]

@frankienbennys disappointing visit to your Romford branch today, went there for a meal and was told they have no mac n cheese, even tho plenty of people were eating it! #poorservice #disappointed #dobetter #frankieandbennys #frankienbennys