Youth & Community Worker, Social Worker, Mentor & Advocate... Former City Boy, Currently an Essex Boy... Certainly Not Perfect but Definitely Original...!
@Trip problems with my login! My mobile number changed and now I can’t access my account! I have my email address, why the extra headache now?? #dobetter#poorcustomerservice
@airasia my flight has been changed! How do I speak to someone to get this sorted out?? App doesn’t allow chat with a customer agent! #poorcustomerservice#airasia
@wizzair is there a WizzAir desk or counter at Istanbul airport in the transit area? I can’t come out and go to the actual check in desks as I don’t have any available spaces/pages in my passport for Turkey to stamp! Please advise asap!
@kiwicom247 loyalty isn’t rewarded by Kiwi and I’m so disappointed! Small issue yet it’s dragging on and being told nothing will be done, even as a gesture of goodwill! #poorcustomerservice#dobetter
@agoda I have replied to the emails and have had Indian men respond from India with disrespect and rudeness! You don’t have the decency to have someone in any other country or even the UK to respond to my complain! #poorcustomerservice#dobetter
@agoda@agoda Lies upon lies, no help, no resolution or even an apology! Racist Indian staff running and ruining the company and brand! How is this being allowed to continue?? #poorcustomerservice#dobetter
@nationalexpress was told I could get the earlier coach as my flight was early and I had a ticket, but a very rude staff member at Gatwick North refused, raised her voice and shouted at me, even after the driver had agreed to let me board early! #poorcustomerservice#dobetter
@Wenzelsthebaker bought a caramel frappe from your Archway branch and they failed to make it properly! They had no whipped cream apparently, they had no caramel sauce, they effectively gave me a cup of frothed milk with some ice! How is that a caramel frappe?? #dobetter#wenzels
@Wenzelsthebaker had a caramel frappe at your Archway branch and they made a mess of the drink! It had no whipped cream on it and no caramel sauce on it either! Tasted like sweetened frothy milk! Looked nothing like the pics you have online! #dobetter#poorservice#wenzels