@LGIndia, please share the case reference number for this escalation and confirm its status in writing. I don't want another claim later that I rejected a service estimate I was never informed about. Please ensure your records are accurate and provide a transparent update.
@Shann_Mohan@LGUS@LGE_Global@LGUK Hi, we've escalated the issue internally for investigation. Our team will reach out soon with an update. We appreciate your patience.
@LGIndia, what exactly do your records show? My TV is under warranty, and your team called the light leakage a “design limitation.” No one informed me of any charges! Stop making false claims. If you have proof of an estimate shared with me or charges I rejected, post it here.
@Shann_Mohan@LGUS@LGE_Global Hello, our records show that our team previously contacted you regarding your issue; however, it appears that the estimated charges were not accepted. If you need any further assistance or clarification, please don���t hesitate to reach out to us. We’re here to help
@LGIndia, last time you said my case was closed. Now you're claiming it's under review. Which statement should I believe? Please stop misleading customers with repetitive template responses. I need a genuine explanation and resolution, not another empty assurance.
@Shann_Mohan Hello, please be rest assured that our team is reviewing the situation and will contact you as soon as possible. We appreciate your patience during this time.
You have all the time in the world to post advertisements and promote your TVs, @LGIndia, but not a minute to respond to a customer? My TV is barely a month old, and my concerns remain unanswered. Is attracting new customers more important than supporting existing ones?
@LGIndia@LGE_Global@jagograhakjago@X Of course I need assistance, @LGIndia! My TV is barely a month old, with issues from day one. Complaint raised Oct 20; engineer visited 15 days later. You call it a “design limitation.” What service estimate? Share it publicly so everyone knows what you're referring to.
@LGIndia Yeah, before you buy this TV, just a heads-up that there’s a design flaw LG doesn't mention in their posts. I’m sharing this so you don't end up in the same spot as me.
Future LG TV buyers, beware! I bought a ₹56,000 TV from @RelianceDigital, only to learn later that @LGIndia calls light leakage a “technical design limitation.” Why wasn't this disclosed before purchase? I feel misled. Who takes responsibility, and how will you make this right?
@LGIndia@LGE_Global@jagograhakjago@X Of course I need assistance, @LGIndia! My TV is barely a month old, with issues from day one. Complaint raised Oct 20; engineer visited 15 days later. You call it a “design limitation.” What service estimate? Share it publicly so everyone knows what you're referring to.
@LGIndia I've been getting the same response for the last ten days. Don't you have a timeline instead of just saying you've escalated it? The engineer hasn't even called me once. Future LG customers, please keep this in mind.
@LGIndia A brand-new LG TV. A display issue. Days of waiting.
Still no response or action from @LGIndia beyond replies on X. Is social media acknowledgement all customers can expect?
Sharing my experience so future buyers know what after-sales support can look like.
#LGIndia
@LGIndia It's been several days, and still no one from @LGIndia has visited to check my brand-new TV. Buyers considering LG TVs, please see my experience. Even if this reaches one potential buyer, it's worth sharing.
#LGIndia#LGTV#CustomerExperience
Hi @LGIndia,@LGE_Global, bought an LG QNED82 2 days ago, installed today. Noticed uneven patches/backlight clouding in dark scenes. Is this normal or a defect? If normal, please clarify so other buyers know what to expect.
@DrmChennai Situation is getting worse. We cannot move even an inch inside the reserved compartment and cannot find the TTE. Our journey is 11 hours—we cannot travel like this. Please take immediate action.
@RailMinIndia@RailwaySeva@RPF_INDIA
@DrmChennai Situation is getting worse. We cannot move even an inch inside the reserved compartment and cannot find the TTE. Our journey is 11 hours—we cannot travel like this. Please take immediate action.
@RailMinIndia@RailwaySeva@RPF_INDIA
@RailMinIndia
URGENT @RailwaySeva Train 12633, PNR 4344575622. People occupying our reserved seats threatened to hit me. Extreme overcrowding; my wife is on her period and can't reach the washroom. 139 complaint 2026091208642—no action yet. PLEASE HELP NOW. @RPF_INDIA
@oneplus@OnePlus_IN Complaint C-IN2406104281 for fake ads. You promised action @OnePlus_Support (C-IN2406109811) but nothing after 4 days. Your "Never Settle" motto seems to mean never settling issues. @PeteLau, how will you make up for my wasted time? #CustomerServiceFail