Sharon Highley

[Sharon Highley @SharonHighley]

@Scarletsanatomy @FootLockerEU It’s so annoying isn’t it!! I’ll never use them again x

[Sharon Highley @SharonHighley]

@FootLockerEU why does my order say dispatched 26th November but UPS say it’s not been registered? I ordered 10 days ago!!!

[Sharon Highley @SharonHighley]

@FootLockerEU I sent a direct message 2 days ago and it hasn’t even been read!!

[Sharon Highley @SharonHighley]

@opodo @opodo on 17th Sept I’m the above message you said the refund we’ve been waiting for since April would be done within 10 days!! Surprise surprise it’s not been!!! It’s 6 months since we were promised a refund!!! PLEASE SORT IT OUT TODAY!!

[Sharon Highley @SharonHighley]

@opodo. The same still applies to my mums booking (Joan Highley). This has been going on since March!! I’ve now received my refund but please refund my mums ticket x 2 people. Thank you

[Sharon Highley @SharonHighley]

@opodo please get in touch. Refund voucher VERY overdue. Unable to get through on the phone to rebook. Can’t be done via the App! Customer service number unavailable. Refund & rebook options unavailable. The Facebook robot & chat facility are rubbish. Not answering e-mails

[Sharon Highley @SharonHighley]

@opodo YOU’RE COMPULSIVE LIARS @opodo
It’s 12 days since you promised publicity we would have a refund in 10 days!!!
YOU’VE HAD OUR MONEY OVER A YEAR!!
I will be instructing a solicitor to reclaim all interest & compensation unless refund is received by tomorrow

[Sharon Highley @SharonHighley]

@opodo @opodo can you explain why it’s taking over 6 months!!!! 😡it’s not acceptable at all. Please sort this out before compensation is also owed

[Sharon Highley @SharonHighley]

@opodo @opodo my mum spoke to someone weeks ago who said it had already been authorised.

[Sharon Highley @SharonHighley]

@opodo @opodo I sent a message on the 4th with details and got a bog standard “we are waiting for authorisation”. NOT SINCE APRIL!!! 90 days for a refund and this is now 6 months! It’s a joke

[Sharon Highley @SharonHighley]

@opodo I have messaged with details. Thank you

[Sharon Highley @SharonHighley]

@DVLAgovuk please can you advise what on earth is going on!! I’m waiting for my daughters provisional license and have been 5 weeks!! On your Facebook page people have been waiting 10 weeks & longer. The number disconnects & has done for weeks & emails ignored

[Sharon Highley @SharonHighley]

@JDhelpteam please can you tell me where I can find the Nike Air Force 1 shadow white glacier blue ghost in a size 7.5 or 8. Thanks

[Sharon Highley @SharonHighley]

@opodo please get in touch. Refund voucher VERY overdue. Unable to get through on the phone to rebook. Can’t be done via the App! Customer service number unavailable. Refund & rebook options unavailable. The Facebook robot & chat facility are rubbish. Not answering e-mails

[Sharon Highley @SharonHighley]

@OntheBeachUK @dollarbaby14 Don’t bother booking with these. They are an appalling company with zero customer service

[Sharon Highley @SharonHighley]

@OntheBeachUK please can someone message me URGENTLY. I leave soon and requested a passenger change via online account on 2nd July. I’ve sent 6 messages since, spent 2 hours on the phone and been cut off, sent countless social media messages.

Awful customer service!!!!