@VirginHolidays hello we were due to travel to Florida on 18th March ! Refund request was submitted by the lovely staff at your Shoreham branch on both the 13th&15th March! We have not been contacted by any one from your company please acknowledge us in some way
@VirginAtlantic We are trying to contact you been on hold for 2 hours tweeting you and messaged you on WhatsApp and text no response apart from this rather unhelpful response