@SteelSeries Thank you for reaching out so quickly @SteelSeries it's an order with UK Import fee applied, the headset is a gift for a birthday that has past so anything you can do to speed it up would be greatly appreciated.
@SteelSeries I've been waiting since 26th Jan for order #1862078, I've tried using your customer service tool which claims a three working day turnaround, it's been 5! ticket number #936348 please sort it out, you've taken payment, where's the goods?