@Talabat I am not sure why ur customer service is really bad. I placed an order and clearly mnetioned in the notes that I am allregic to certain ingredients and yet I received wrong order, I placed a complaint but no one contacted me. The food ended up in the grabage and my money
@ZomatoUAE
Give me a solution when I make order from one hour and then delayed when I followed up turns out no driver assigned so what to do when u have guests over and waiting for food?
And you annoying chat system that makes the person lose their patience!!
@DeliverooHelp@Deliveroo_ae Update your team just texted me that there's is nothing further they can do I will share the screenshot of the conversation as u guys delete the chat
@ZomatoUAE@Deliveroo_ae
Totally disappointed if there is no drivers to deliver the order then don't deduct our money and keep people waiting with no explanations
above all this your failure to offer online help then go old school and use phone number.
Return my money back
@DeliverooHelp@Deliveroo_ae Oh guess what I am following up with ur team through the live chat about my refund they said in 3 days I should receive it.
The history of my chat with ur agents was cleared so whoever is now talking to me I am not sure if they can check for my compensation!!