In anticipation of the upcoming Thanksgiving weekend and Black Friday, our team is fully prepared to ensure your business operations run seamlessly.
Full Support Team Availability
Development Team On Standby
Proactive Monitoring and Rapid Response
UPS and FedEx have both recently announced 5.9% General Rate Increases for 2024. Are you looking to mitigate this increase with new carriers while still experiencing the same service? Reach out to Shipstore - we can help.
Attention: UPS Rate Increase effective December 27, 2022
โขThe parcel rates for Ground, Express, and International will increase an average net 6.9%. Air Freight rates in/between the US., Canada, and Puerto Rico will increase an average net 6.2 %
https://t.co/bAGxywUTDJ
ATTENTION: Problems detected at FedEx: Users are reporting problems with Fedex services. Please check website below for updates from FedEx regarding the issues.
https://t.co/oW55Tsrth4
If you have not yet, please sign up for access to the SHIPSTORE Help Center. The SSHC is your one stop source for all documentation, system updates/notices, and support tickets for your SHIPSTORE account. See here for details on how to sign up: https://t.co/g2LDBU1R1z
Please be advised: We have received several reports of a web service outage on FedEx's servers. Message will indicate: Service is currently unavailable. We are monitoring for a fix on the FedEx side.
Please be advised, we have been made aware of an issue with our support mailbox that may cause your messages and/or responses to get delayed temporarily. If you need immediate assistance, please call us directly at 816-781-5100
Please be advised: Beginning Oct 4, 2021, the Peak Surcharge amount for some FedEx Express parcel and freight shipments will increase. Updated amounts can be found here: https://t.co/3lPIj0GSdR
FYI, Endicia services, including the Endicia Label Server (ELS) API, will be undergoing maintenance on 25 Sept 2021, from 8 PM โ 11 PM Pacific Time, which may cause some users to experience brief periods of service interruption. See full details here: https://t.co/ota9tcDjp4
Please be advised: Notice from FedEx - "We are implementing a rate increase on FedEx One Rate pricing programs effective from Oct 4, 2021 until Jan 16, 2022."
Please be advised: New incident: Investigating
Endicia Engineers have identified an issue that may affect some of our customers' ability to see transactions in their Printed Postage History Report, Refund Section, and SCAN Form.
Please be advised: New incident Endicia: Investigating Endicia Engineers have identified an issue and are working to quickly resolve this. Components affected:
Endicia Online
Endicia Downloadable
Endicia Dazzle
Endicia for Mac
Endicia API (Endicia Label Server)
Please be advised: Endicia Online Endicia Online (Printing postage) and Endicia API (Endicia Label Server) Endicia Engineers have identified an issue that may affect some of our customers' ability to purchase postage. We are working to quickly resolve this issue.
Please be Advised: Outage Report: FedEx API went offline at 2021-07-21 14:53 EDT then came back online at 2021-07-21 15:26 EDT and has been stable for 3 minutes.