Customers deserve accountability, timely service, and clear communication—not prolonged uncertainty.
I hope Ola Electric resolves such cases with the seriousness they deserve.
#OlaElectric#Warranty#CustomerService#CustomerExperience
Dear @OlaElectric,
Vehicle No.: MP09ZV534
A warranty repair should not take months while the customer remains without the vehicle.
Instead of a timely repair and transparent communication, I have received multiple ticket IDs, multiple job cards, and repeated automated responses.
Dear @OlaElectric,
Vehicle No. MP09ZV5345
I handed over my scooter for warranty repair on 06 November 2025. Even after several months, I continued receiving new ticket IDs, new job cards, and automated replies instead of a timely resolution.
My grievance has always been the prolonged deficiency in service. A customer should not be deprived of the use of a vehicle for such an extended period while it remains under warranty.
@MPEBIndore There is a complete power outage in our entire area. With just a little rain, the electricity supply has gone off again.This is causing inconvenience to residents
Consumer No: N3471014443
Kindly restore power supply at the earliest
#Indore#PowerCut#Electricity#MPEB
@MPEBIndore There is a complete power outage in our entire area. With just a little rain, the electricity supply has gone off again.This is causing inconvenience to residents
Consumer No: N3471014443
Kindly restore power supply at the earliest
#Indore#PowerCut#Electricity#MPEB
@OlaElectric After more than 7 months, I personally visited your service center to check the status of my vehicle (MP09ZV5345).
Despite providing my vehicle number, no staff member was willing to inform me whether the vehicle was ready, under repair, or available for delivery.
At the same time, your app shows the vehicle as "Delivered."
If the vehicle has been delivered, kindly clarify:
• To whom was it delivered? • What OTP was used? • Where is the delivery acknowledgment? • Why was Ticket ID 10825900 closed without my consent or intimation?