@JioCare Over 55 days since my ₹999 MNP failed (Jan 22), yet NO refund. I have the 23-digit ARN from HDFC confirming you have the funds. Support agents continue to provide contradictory excuses.
#ConsumerRights#JioFraud
My @Swiggy customer support experience has been an absolute nightmare.
I placed an order on Sept 13 (ID: #216726643492049) and paid online. The order was marked delivered, but I never received it.
@SwiggyCares The Failure to Respond: Despite following all instructions and waiting, the refund has not been credited. Subsequent inquiries have not received any proper, helpful response, and the issue remains completely unresolved.
@SwiggyCares The Problem: An order (ID: #216726643492049) was paid for online but was never delivered.
The Double Charge: A replacement order (ID: #216731946802914) was arranged, but it was incorrectly sent as Cash on Delivery (COD), forcing me to pay ₹804 for an item that
@SwiggyCares had already been paid for.
The Refund Process: A support agent confirmed that the double charge was an error and instructed me to fill out a refund form. I was told to wait for the refund to be processed.
@SwiggyCares This is completely a fraud nothing else. If I have been told to wait for a refund to happen. Later giving this kind of illogical replies. I want my money back. I am not meant to pay twice for any product that has happened because of other mistakes.@SwiggyCares#fraud#Scam
My emails go unanswered, and the chat support team is just doing time pass.
This is clearly a fraud incident. @SwiggyCares, I need this resolved immediately. Refund me the ₹804 you took from me.