Signe Bek

Service Designer @spotint | MA Service Experience Design @UAL | BSc Digital Media & Design @ITUkbh

[Signe Bek @SigneBek]

Calling all junior project managers! We’re looking for someone to join our team 🎈

[Hannah Steele @_hanzyhanz]

Thanks @GA for having me yesterday to talk about the difference in UX and Service Design with the Ux immersive students #servicedesign #ux #teaching

[Signe Bek @SigneBek]

I’m sharing some key insights from this year’s #SDGC2018 on our blog #spotlesssays Hope you like it 🙋🏼‍♀️ #servicedesign #businessdesign

[Signe Bek @SigneBek]

@KTbaggs @SD_LDF @DesignMuseum @aplaceforchange Thanks for a great festival! Sorry that I didn’t catch you @KTbaggs

[Signe Bek @SigneBek]

Thanks for great festival @SD_LDF 💪

[Service Design Fringe Festival @SD_LDF]

🥳 Another @SD_LDF done & dusted. Goodbye for now & see you next year. Thankyou to all hosts, sponsors and guests who made the festival happen. We'll be in touch soon! Special thanks to @DesignMuseum @aplaceforchange for hosting us. #servicedesign #inclusion #loveyourusers

[Signe Bek @SigneBek]

There’s no such thing as a vulnerable customer; the customer continuously shifts in and out of vulnerability. We need to acknowledge that as Service Designers! Thank you @joelbaileyuk & @Maximum_Willis for an enlightening talk 🙋🏼‍♀️ #servicedesign #vulnerabledesign @EY_Seren

[Signe Bek @SigneBek]

Don’t get hung up on the service design tools. The tools don’t make the designer; instead it’s about solving the right problem. Thanks for a great talk @BGrose25 @MethodsDigital #servicedesign #SDFF18 @SD_LDF

[Signe Bek @SigneBek]

I just wrote a post on how speculative prototyping can help us exploring future expectations and realising commercial opportunities. Hope you like it! 🙋🏼‍♀️ #servicedesign #speculativedesign

[Signe Bek @SigneBek]

Set clear expectations to create autonomy, embrace failure to enable experimentation, and finally embrace diversity to create the optimal environment for innovation. Thanks Lina Nilson for a great talk! @Designit #SDGC18

[Hannah Steele @_hanzyhanz]

Brainstorming service failures in the hotel experience #serviceresilence #SDGC2018 #servicedesign

[Signe Bek @SigneBek]

Design for slow thinking to seed for conscious user decisions in service systems! Read my recent post about the future of service design #servicedesign #businessdesign

[Silvia Grimaldi @nimblecritter]

Thank you @SigneBek for the brilliant talk today on your move from @MASEDILCC to @spotint, and the ethical aspects of your major project. Continued into an interesting workshop, with students drawing up their own code of ethics