Amie Platts

[Amie Platts @Simia]

@ScottyWitte @sewateruk Smells even worse than we all do after no showers in a heat wave…

[Amie Platts @Simia]

@sewateruk I find it so difficult to have the identical conversation to the one 7 months ago with your call centre. Clearly you learned nothing and have just left us all hanging again. You don’t want to ‘promise us that it’ll be restored and disappoint us’… already disappointed.

[Amie Platts @Simia]

@GoatSimia Hey goat me!! @GoatSimia

[Amie Platts @Simia]

@PapaJohnsUK Being given the run around. Perhaps customer services don’t want to hear my ‘bullshit’ like your store manager.

[Amie Platts @Simia]

@PapaJohnsUK Well that was a waste of 10 minutes. Sent full details via DM and they didn’t get read. Now have to go through it again on your feedback site. Time wasters very quick to take my money but not to refund it.

[Amie Platts @Simia]

@PapaJohnsUK As a customer, being told that what I’m saying is ‘bullshit’ is totally unacceptable, particularly after waiting a week for a refund. Shameful.

[Amie Platts @Simia]

@PapaJohnsUK I’ve sent you the full detail on DM.

[Amie Platts @Simia]

Just gets better and better @Adobe... hung up on me twice and now your customer services person is laughing at me. 🙄

[Amie Platts @Simia]

So the man tasked with resolving my issues @adobe doesn’t want to listen either. You’re very frustrating to deal with... all I want is some licenses. Why do you make it so hard??

[Amie Platts @Simia]

Someone from @adobe has called me back! Miracle of miracles!!! A shame he didn’t know anything about my issue or have a resolution... 🙄

[Amie Platts @Simia]

@Adobe Still not resolved though, eh? Shouldn’t take four months to buy licenses. They’ve had rather a lot of time to work on it, so perhaps we could actually resolve it as I’m sick of your teams being rude and unhelpful.

[Amie Platts @Simia]

Trust us one more time, say @adobe... I wonder how many cats work there. It’s reminiscent of herding cats and you seem to think you have infinite lives

[Amie Platts @Simia]

66 minutes into the latest fiasco call with @adobe... perhaps I should add up the hours I’ve wasted talking to rude people there and bill you.

[Amie Platts @Simia]

I wonder @adobe if it is your company policy to be rude to customers... spoken to about twenty people so far and it’s a consistent theme.

[Amie Platts @Simia]

Come on @adobe... how hard is it to sell me things?! Four months and still waiting... your customer service team is ridiculous.

[Amie Platts @Simia]

After three months of calls and misery @adobe still haven’t sorted out my account. Really disappointing.

[Amie Platts @Simia]

Ridiculous queues again @sainsburys Pepper Hill. I’ve been patient for months while you’re perpetually short staffed. 20 mins to buy nothing 🙄

[Amie Platts @Simia]

@TSB Another disappointing/rude customer service experience. Haven’t had a fully working card since December and nobody can work out why... what a frustrating experience and I still don’t have a working card.

[Amie Platts @Simia]

@myhermes emailed your customer relations people. Hope they aren’t from the same place that you find your awful web chat people

[Amie Platts @Simia]

@myhermes well that’s three days of my life I’ll never get back. You’re awful.