Simon Brealy

[Simon Brealy @SimonBrealy]

@SkyHelpTeam Ok, just received this text from sky, but still showing as no issues on your site. This is obviously a larger network related issue. Can this be communicated?

“You may be having issues with your Phone & Broadband services just now. We're sorry & working to fix this”

[Simon Brealy @SimonBrealy]

@SkyHelpTeam I’ve lost broadband all afternoon. Your website is showing as no issue but down detector is reporting 100’s of issues. Can you share what’s happening please? PE28 postcode

[Simon Brealy @SimonBrealy]

@santanderukhelp can you please provide a much more detailed timeline. This should include time incident started, estimate for resolution time, and next scheduled update please? Also, if this is a result of a failed deployment or something else like a ransomware attack.

[Simon Brealy @SimonBrealy]

Decided to make something and play with a camera at the same time https://t.co/7CD7fOx5rz

[Simon Brealy @SimonBrealy]

@O2 o2 status keeps saying busy in local area in Milton Keynes. Can you share what the actual problem is - am sure there hasn’t been a sudden up take in people moving here, but connection has dropped off a cliff.
Do you know if it’s caused by mast upgrades or something like that?

[Simon Brealy @SimonBrealy]

@LNRailway Ok, I get that. But no - update, communication or response and I have to take to twitter to find out that my application which was made before that is impacted doesn’t seem particularly reasonable.
Any basic CRM system would be able to update customers.

[Simon Brealy @SimonBrealy]

@LNRailway can you help? I submitted for a season ticket refund a month ago - I have also raised a query online with no response & have called your customer services who gave me an email address that doesn’t work. Can you put me in touch with someone who could help please?

[Simon Brealy @SimonBrealy]

@LNRailway Hi, Sorry - but I have done that already and no response.
Your site said 28 days not 56 that’s a massive difference and a lot more than just an inconvenience in this situation.

[Simon Brealy @SimonBrealy]

@LNRailway seriously LNR. What is being done, there’s lots of talk and no change. I’m currently on a 4 carriage to Euston standing room only. I pay a fortune for the privilege to stand crammed in with hundred of other people all paying for this crap. No more poster - do something

[Simon Brealy @SimonBrealy]

@LNRailway would it be possible at some point this month for there to be some resemblance of normal service?
This is really taking the p**s now with every day being a complete and utter failure in some new fun and inventive way

[Simon Brealy @SimonBrealy]

@julesandmissyg @LNRailway Ha sorry 1752, but being held at WJ anyway due to a “serious trespass incident “

[Simon Brealy @SimonBrealy]

@LNRailway https://t.co/XIztu3fBYT

[Simon Brealy @SimonBrealy]

@LNRailway https://t.co/XIztu3fBYT

[Simon Brealy @SimonBrealy]

Oh - it’s fine. They have just moved the broke train in front of the new train... because you know... WHAT THE ACTUAL F**K... can someone please have a coffee and engage brain this morning?

[Simon Brealy @SimonBrealy]

@LNRailway the 7.12 Bletchley to London - would it be possible to get a train that can actually work and arrive on time just once please? There is yet another fault!

[Simon Brealy @SimonBrealy]

Don’t worry, it’s cancelled now - problem solved

[Simon Brealy @SimonBrealy]

@LNRailway WEB OF LIES - apparently the 712 Bletchley to Euston departed. Train arrives early, sits on platform & then is delayed. There hasn’t been a single day this week this service has run correctly. How can this justify the £5k I spend on my ticket please?

[Simon Brealy @SimonBrealy]

@LNRailway

[Simon Brealy @SimonBrealy]

@LNRailway I get that sometimes trains have faults, but you have reduced the number of carriages on key routes at peak from 12 to 8. Surely this should provide you at least some redundancy. But all it seems is LNR is hell bent on cramming as many people on as few carriages as possible!

[Simon Brealy @SimonBrealy]

@LNRailway aaannnnd we are short formed again. It would be really nice if we could have trains that have all carriages for a whole week, just once as a nice surprise... 1805 from Euston to N’ton... my £5k ticket always great value