@DollarTree I never picked it up AND I spoke with your customer service team who assured I was getting a refund. Multiple emails telling me you were “working on it” and now it’s marked picked up when it wasn’t. So I was charged for something I don’t have. Please make this right.
@USAA_help we do not have an account with you and never have had an account with you, but you charged our account $421 today and refuse to help us because we “don’t have an account.” If we don’t have an account, how were we charged $421 and what did we pay for?!!
@barkbox you sent a free tin with my recent subscription that was damaged when it arrived. I’m thinking that shipping a hollow lightweight tin in a poly mailer with no protective wrap or padding wasn’t the best way to send the replacement. 🙄 #worsethanthefirst#barbox#fail
So what am I supposed to do? I wasn’t expecting it to be under warranty, but some guidance from the manufacturer would have been wonderful! I hate to scrap a range that can be repaired, but who do I need to tell me that? Pictures in next post. (5/)
I was trying to get help determining if this was an issue that could be serviced or if the unit should be replaced. Judy informed me that because the range was not registered to our address, their service techs would not work on it. ???!!! (4/)
I have used their troubleshooting page and checked all parts were clean and clear of food debris. I can smell but not hear natural gas when the knob is turned to “Light,” and I can hear the clicking and see the sparking of the igniter. (3/)
The appliance came with the house we purchased two months ago and the sellers were not the original owners and did not purchase any of the kitchen appliances during their 4 years in the house. One of the burners on a gas range will not light. (2/)
@KitchenAidUSA and @whirlpoolusa may have the worst customer service I’ve ever experienced. I just spent an hour on chat with a “live agent, Judy” only to be told the major appliance is not registered at our address… (1/)
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