Vantika Sinha

[Marek Benca @puffer_flinance]

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[Vantika Sinha @SinhaVantika]

It's been more than 24 hours with no update yet! @AjaySingh_SG

[Vantika Sinha @SinhaVantika]

My family member travelled from Delhi to Ahmedabad yesterday (Conf # YD32PZ) and the service was extremely poor. Spicejet lost his luggage and are completely unresponsive in the entire process.
@moca_goi @DGCAIndia @jyotiradityascindia

[Vantika Sinha @SinhaVantika]

Instead of helping and compensating their customer for financial & mental harassment and time wastage, the expect the customer to give up their work and go to the airport to collect bags.

[Vantika Sinha @SinhaVantika]

no documents and clothes he is going to lose out on the meetings resulting in financial losses. Spicejet has no customer service!

[Vantika Sinha @SinhaVantika]

I believe the bag has been lost by the airline and they are now making excuses. To top it all, the airport staff when contacted has asked us to come all the way back to the airport to collect the luggage when they find it. He had important meetings to attend and now with

[Vantika Sinha @SinhaVantika]

7 for baggage issues, nobody picks up on that number.
Ultimately, we found the connect to the airport staff via someone we knew in air cargo on a personal level.
Now the airport staff at destination are claiming that the bag has not been sent because their aircraft was delayed,

[Vantika Sinha @SinhaVantika]

At the destination the ground staff again claimed that they will connect with him and gave him a ground staff team number, The complaint phone no shared by them is fake and not even connecting.
The general queries number listed on the website has an IVR option

[Vantika Sinha @SinhaVantika]

He was carrying raskha bandhan gifts for us and now our celebrations are now spoiled. He was made to file a Baggage Irregularity Report, no copy of the same was given, the report has his contact details despite that no one has gotten in touch with us.