@TescoIrl Hi, I went to the store where there was only a store assistant and no customer care desk. He said there won't be a manager in until tomorrow afternoon. I did not get the impression that this will be dealt with efficiently. Judging from the online customer care and instore care.
@TescoIrl Hi Holly. I find this completely insufficient advice. You have not apologised over the appalling product quality. I'm after telling you there is no manager in store and you have nothing to say. Surely I deserve something better than this?