@vrbovictims@vrbo just a sampling of the scuffed up paint, dead bugs, dirtiness (leaves in the living room), and spider webs that had been there long enough to collect dust
@vrbovictims@vrbo just a few photos from the bathroom, showing the mold above the shower, gross caulk between the sink and wall, one of four hairs in the shower, and what happened to my shorts when the toilet shot water out at me
@vrbovictims@vrbo Missing freezer handle, missing smoke alarm in the kitchen (of all places), missing (what I think was) storm door (you could step right through)
@vrbo I'd sure like an update by end of the work day (EST) on Wednesday. We deserve a refund for how bad the rental was (mold, broken door, hairs in shower, dead bugs, spider webs covered in dust, no outside light in dark alleyway, etc). Pics did NOT convey that
Hey, @vrbo, your customer service is absolute garbage. Phone support hung up on me twice, so I went to chat, which got me nowhere (& then ended the chat before I was done). Why is it taking 2 weeks to investigate a complaint on a misleading, gross listing?