This stellar @nngtroup article has the lowdown on empathy maps, customer journey maps, experience maps, and service blueprints. https://t.co/bWnRoWMLND
I just published “Scholarly Peer-Review via Token-Curated Registries” https://t.co/qEyii7PuZb … Thanks to @simondlr@trentmc0 for comments and feedback #tokens#blockchain