Sky

[Sky @SkyUK]

Jack Whitehall spends his stag night hosting SNL UK. #SNLUK #SNL #SaturdayNightLive

[Sky @SkyUK]

@ParryGavin Hello Gavin. I'm sorry to read about the issues that your parents were experiencing with their service and appreciate that this would have been frustrating. You can find more information about our auto compensation and how this is calculated here https://t.co/2fhlgMyJds
^JH

[Sky @SkyUK]

I apologise for the confusion there around the broadband / Mobile issues, there's no wider issues at the moment with the Mobile service, you can certainly check the service status and coverage checker to see if there's any local issues in your area for example. You can take a look at this here: https://t.co/WzIpj2ZbAS. Thanks, Tony

[Sky @SkyUK]

Hi there, thanks for posting🙂 I appreciate having any issues with your broadband service is never great and I apologise this has been the case. From this platform we're unable to run tests and check this unfortunately however, can you tell me if you're seeing any issues returned on the back of running your line test here: https://t.co/YzlB1pInhS? You can feel free to send us over a PM if you'd like. Thanks, Tony

[Sky @SkyUK]

@ShriShri4761 Hello King, I hope you're well. Please follow the steps on this link https://t.co/6lDPcq9lZO for Help with linking your Sky iD
If at the end of the steps you still need help use the number at the end of the steps to contact Sky. Thank you ^LS

[Sky @SkyUK]

@Jdfrrrrrd Hi there James, thank you for reaching out. I am very sorry to read about the issues you are experiancing, please send over a DM so I can direct you to the best team to help.

^NF https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

Hello Tracy, thanks for getting in touch. I'm sorry to read you've been having some issues accessing your services. Please click on this link here https://t.co/Y2BwAoWFZa for our online help guide to get this sorted. If the steps don't resolve the issue, please use the contact options at the end of the steps to reach the broadband help team for more support. ^LC

[Sky @SkyUK]

@Gav_Ivison Hi there, Gav. Thanks for getting in touch. I am so sorry for the problems you are experiencing with your Sky Q services. I can understand how frustrating this will be for you.

Please drop us a PM so we can take a look at this.

^JW. https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

@bigAp07 Hi Adam 👋 Thanks for the mention. I'm sorry to read that you're having problems speaking with someone over the phone.
Please send me a PM with a little more info on what you need help with & I'll do my best to help or get you connected with the team who can. ^DM

[Sky @SkyUK]

@Kieran_Gooner03 Hi Kieran 👋 Thanks for the mention. I'm sorry to read that you're having problems with your broadband at home.

Complete the following line test and share the results with me please: https://t.co/2AMCb6wgJJ ^DM

[Sky @SkyUK]

@Vikaz1 Hey Steve 👋 That sounds frustrating, can you send us a PM and we can look into this? ^R

[Sky @SkyUK]

@uk_crafting Hey there, feel free to reach out to us by sending us PM using the button below, and we can provide contact info for the best team to chat with regarding this issue. ^Allan. https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

@themkjones Hi Jonesy, that's not great to see you've had a problem with the service you've had from us. Drop me a PM and I can take some details so we can chat about this. ^CD . https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

@Orlandonetooo Hello Orlando, thanks for your tweet. I'm sorry to read that you feel like this and you're looking to leave us for your services. Please pop me over a PM if you need more assistance and I'll get you in touch with the right team to assist. ^LC https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

Hello Scott, thanks for your tweet. I'm sorry to read that you're leaving us for your services. If you are thinking about staying and would like to discuss this some more with the team, please send me over a PM. I'll get you back in touch with the team that can check into the options for you. ^LC

[Sky @SkyUK]

@bgslone Sorry to read your post today Barbara. Can you send a PM so we can help. ^LS https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

@charlifarli10 Hi Charli, has the data been rolled to a SIM, or has it expired? Unused data does expire after 12 months. Please click here for more info: https://t.co/2XU1hi6Taz ^CL

[Sky @SkyUK]

@AllyMurray1964 Good evening Ally, I hope you're well. You can find information on using your Sky mobile abroad using this link https://t.co/Rfxig459sX
Have a great time on holiday. ^LS

[Sky @SkyUK]

@YBG66 Hi Julie, thanks for getting in touch. You would send your old phone back in the same packaging that your new one comes in. If you need any further help, please send me a PM. ^GM https://t.co/2TPKHj7R6Z

[Sky @SkyUK]

@JSB93x Hi JB, send us a PM with more info on the issues you're having with Sky Go so we can help you find the right support. ^BM https://t.co/2TPKHj7R6Z