Skywa is a Free Appointment Scheduling, Virtual Waiting Room and Customer Engagement Solution which Help Increase Profits and Improve Customer Experiences.
The new capability was available before we moved into our office. It was just what we needed, it took less than ten minutes to set up, and it has met our needs perfectly. - Monica McKitterick, IMPACT FAMILY WELLNESS about Skywa
The real power lies in our keep it simple design approach that allows you to set up Skywa and improve your business results in minutes with no training needed.
Customers Should not be forced to sit in crowded waiting rooms. Currently, most businesses post a sign on the door telling people to call the receptionist when they arrive. The current process is time-consuming and error-prone leaving your staff and customers frustrated.
It isn't always possible to control wait times, but it is possible to reduce anxiety, discomfort, and frustration associated with waits. For example, allowing patients to wait close to the office will enable them to be more productive, safe, and relaxed during the waiting process
Customers trust word-of-mouth or recommendations from their close friends and family, above all other forms of advertising. Give your customers a better experience, Use #skywa!
Happy patients are not only more loyal, but they are also highly likely to recommend healthcare companies to friends, family members, and co-workers.
#skywa
Long patient wait times affect the actual care that patients receive. Up to 30% of patients have left a physicianβs office before being seen because of the wait time. 20% would consider changing providers over long waits.
Aneesh Suneja, co-author of Lean Doctors
It isn't always possible to control wait times, but it is possible to reduce anxiety, discomfort, and frustration associated with waiting. For example, allowing patients to wait close to the office will make them more productive, safe, and relaxed during the waiting process
Skywa can remind patients a few days before their appointment and enable patients to fill up their paperwork ahead of time from their phone. Both of these activities decrease the probability of a now show.
Late appointments, cancellations, and missed appointments are typical in the healthcare industry. All it takes is one patient to come late, and all remaining appointments can be impacted. Offices lose $200-$500 per unused time slot.
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