Slade Cheong

[Slade Cheong @SladeCheong]

@AMCTheatres I had to cancel my movie reservation and requested a refund. I had used 3 vouchers and was told that I had to request that online. I did like a week ago and have not heard back.

[Slade Cheong @SladeCheong]

@WinnDixie My son in his disappointment said, supposed a kid was having a really bad day and was looking forward to getting this free cookie, and was told that they stopped giving out cookies at 7pm. He went on to say that it would be so hurtful.

[Slade Cheong @SladeCheong]

@WinnDixie my son and I went to our local Winn Dixie to grab some stuff. As we also do when we go to @Publix , he goes up to get a kid’s cookie at the bakery, but was told that Winn Dixie stops giving out cookies to kids at 7pm…

[Slade Cheong @SladeCheong]

@CHANEL I have a bottle of Bleu de Chanel that is leaking from the cap. Can your customer service please reach out to me?

[Slade Cheong @SladeCheong]

@FrontierCorp horrible experience for being a loyal customer. WiFi went down, you scheduled a tech to come out today, no one showed up and now you said that it was scheduled for tomorrow, and your CS said “there is nothing we can do” Wow!!

[Talkie.ai @TalkieAI]

Use cases for AI #voicebots can be found both
➡️ internally:
- Answering FAQs for employees
- Setting up internal meetings
- Employee satisfaction surveys
➡️ and externally:
- Informing of product availability
- Managing orders
- Upselling
More examples: https://t.co/akv6Rkt2Bm

[Talkie.ai @TalkieAI]

Goal: 1st contact issue resolution? Create separate processes for high 🆚 low empathy enquiries. The latter can be handed over to AI voice bots, saving more time for your human agents to handle the former. More about AI for customer care: https://t.co/pYEti0RbDV (Image:Statista)

[Talkie.ai @TalkieAI]

Missed appointments cost the US healthcare system $150B every year. Read ahead to get answers on how AI voice bots can help patients confirm, modify, get wait-listed, cancel, and remind about upcoming appointments: https://t.co/tFaoQxb5Ru

[Talkie.ai @TalkieAI]

2️⃣0️⃣3️⃣ working hours saved on the spot by #AI #virtualagents. This, and more key benefits reported by our customer @columbusenergy_ after putting in place AI #virtual agents from #Talkie, make a wonderful success story 🙌! You can read it here: https://t.co/A5Zvg3YhXh

[Slade Cheong @SladeCheong]

@pizzahut I asked to speak to a manager. The manager told me that I was supposed to text and not call and began to yell at me too. I told him to return my money and drove off. Wow! You guys lost a life long loyal customer.

[Slade Cheong @SladeCheong]

@pizzahut Had the worst experience with my curbside pickup. I click to call when I got to the store. Got put on hold, I watched as two customers went in after I was placed on hold got taken care of. I ask how come, was told that I wasn’t waiting long and started yelling at me.

[Talkie.ai @TalkieAI]

“In the US, the average doctor spends almost 9 hours per week on administration." Voice assistants can change that by taking over the repetitive admin work — increasing work comfort, productivity and improving the quality of service for patients.
https://t.co/Tfzq5tqmlz

[Vonage @Vonage]

Conversational commerce is shaping the future of #retail. See how in our roundtable with @Loreal, @TalkieAI, and @WhatsApp. https://t.co/6egoLdlHbb #APIs

[Slade Cheong @SladeCheong]

@OralB I bought 3 Genius X Toothbrushes from my Dentist, spent almost $400. It came with a $20 rebate per toothbrush,but after checking the rebate it is limited to 2 toothbrushes max. Can someone explain? This is false advertising, may be I should return all 3 and do Sonicare.

[Slade Cheong @SladeCheong]

@Honda I am a little surprised that you guys don’t stand behind your products. I had two original Honda batteries died on me with in 4yrs and 50k miles. I was told by Honda CS that this was normal. What!

[Shannon Bream @ShannonBream]

This makes me miss my years in local news. I’ve watched it 3 times and I’m still cry-laughing. Ol’ Ethan better prepare for a commercial break whoopin’ 🤣😭🤣😭

[Talkie.ai @TalkieAI]

Your call center can have it all. With AI virtual agents you don't need to choose between great customer experience and staying within the budget.

Read how on our blog:
https://t.co/OaQCbSM9Tk

[Slade Cheong @SladeCheong]

@CenterpointFL Egged our house this morning. Happy Easter!

[Slade Cheong @SladeCheong]

#AATeam I just found out that you have extended a waiver for travel booked before March 1 and that I can reschedule my flight in light of the Covid-19 risks. How can I make the changes for me and my family?

[Slade Cheong @SladeCheong]

@SteaknShake I just got a #28 Chicken Tenders at our neighborhood S&S and the chicken wasn’t cooked well. My daughter found it was not cooked well after she have already eaten half the tender. How does this happen?