SmartyHost

We make it easy for small businesses to get on the web

[SmartyHost @SmartyHost]

We have resolved the issue impacting email responses to customer support tickets and apologise for any inconvenience caused.

[SmartyHost @SmartyHost]

In the interim impacted customers may be able to view ticket responses via their billing portal. (2/2)

[SmartyHost @SmartyHost]

Some customers with open support tickets may not be receiving email replies. We're currently investigating and hope to resolve soon. (1/2)

[WordPress @WordPress]

WordPress 4.7.1 Security and Maintenance Release https://t.co/Qxgd132Dw9

[SmartyHost @SmartyHost]

The Exchange OWA error has been resolved. Please contact our service desk if you continue to experience any issues.

[SmartyHost @SmartyHost]

Some customers may see an error when logging in to their Exchange mailbox via OWA. Our techs are currently investigating.

[SmartyHost @SmartyHost]

Some emails sent via our Exchange platform and to our service desk may be delayed. Technicians are investigating the issue.

[SmartyHost @SmartyHost]

@gullibles The platform issue was resolved - if you are still experiencing issues please contact our support team.

[SmartyHost @SmartyHost]

Running WordPress? Version 4.7 has been released - update now to secure your site and take advantage of the latest features.

[WordPress @WordPress]

Say hello to WordPress 4.7 “Vaughan” https://t.co/rQNLctfuP2

[SmartyHost @SmartyHost]

Our senior techs have resolved the hosted exchange issue.

[SmartyHost @SmartyHost]

Our techs are currently investigating the current issues with the hosted exchange platform.

[SmartyHost @SmartyHost]

The issue affecting domain name management has been rectified. Apologies for any inconvenience.

[SmartyHost @SmartyHost]

Some customers may be unable to register, renew or manage domain names. We're investigating and will update shortly.

[SmartyHost @SmartyHost]

And, of course, that should be "clearing the backlog". Let's blame autocorrect. https://t.co/XVb8DZcID6

[UberGlobal Status @Uber_Status]

Good news everybody! We've corrected the issue with .au domain management. We're currently clearly the backlog however all should be (1/2)

[SmartyHost @SmartyHost]

back to normal shortly. Please contact the service desk if you require further assistance. (2/2)

[SmartyHost @SmartyHost]

Good news everybody! We've corrected the issue with .au domain management. We're currently clearly the backlog however all should be (1/2)

[SmartyHost @SmartyHost]

Some customers may not be able to register, renew or manage .au domains at this time. We're investigating and will update shortly.

[SmartyHost @SmartyHost]

We are currently experiencing a Service Degradation surrounding a number of Services. Our Level 3 are are already working on a resolution.

[SmartyHost @SmartyHost]

The Network Service Degradation has been rectified and services should be restored in the next 10 to 15 minutes.