@GrafhamWBirder@GrafhamWBirder, we understand and do apologize this information was not provided to you. Please reply to email ticket ID #8116049. Thanks.
@GrafhamWBirder@GrafhamWBirder, please DM with the ticket ID number from your previous contact with our team. We are unable to provide account/order details publicly.
@GrafhamWBirder@GrafhamWBirder, we're sorry to hear your order is not as expected. For immediate assistance, please contact our chat team. They can be reached on the website by clicking on Help at the bottom of your screen and the chat option would show in the lower right. If you are on the 1/2
@NickShanagher We are delighted you reached out to us in regards to order status and we sincerely apologize for the inconvenience. We understand how frustrating it is not to have your complete order by now. Not to worry, we will try my level best to get to the bottom of this. we will also 1/2
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@NickShanagher look for the best possible way to fix this. Can you please send us a PM with all the details you provided here, including the order number and your email address? Thank you! 2/2
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@htfcmcghee We are truly sorry to know you received someone else's order. Our production process is fully automated, but it does involve some manual handling, and on very rare occasions can result in packaging errors. Not to worry, we will try my level best to get to the bottom of this. 1/2
@htfcmcghee We will also look for the best possible way to fix this. Can you please send us a PM with all the details you provided here, including the order number and your email address? Thank you! 2/2
@JTRB08 We understand your frustration, and we are sorry to hear about the issues you've experienced with the customer service. Your feedback is important, and we are here to assist you as best as we can. Can you please send us a PM with all the details you provided here, including 1/2
@JTRB08 Thank you for contacting Snapfish UK! For all questions/concerns, please contact CS directly via 24/7 Live Chat so they can properly assist you: https://t.co/DyawVGGRui
If we asked you to send a PM, we'll reply as soon as we can and appreciate your patience.
Not in the UK? 1/2
@funkmasterm Hi funkmasterm! We are truly concerned about the missing order. We will be more than happy to look into this for you. Can you please send us a Direct Message with all the details you provided here, including the order number and your email address? Thank you!
@racmac22 Hi racmac22! We are sorry to hear that you have not received your order. We will be more than happy to help. We kindly ask that you please contact Snapfish UK customer service directly via 24/7 Live Chat so they can properly assist you and provide immediate 1/2
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