SoFi Support

We’re the official @SoFi support team. Reach us via secure chat at Please don’t share acct or SSN numbers. NMLS #1121636

[SoFi Support @SoFiSupport]

👇

[SoFi @SoFi]

❄️ Stay Scam-Savvy This Holiday Season! ❄️

🚨 SoFi will never ask for your password, one-time code, or Social Security number.
🚨 We’ll never tell you to use a specific password.
📞 If you receive a suspicious call or text requesting this info: Hang up.

📲 Learn how to protect yourself and identify scams with our guide here: https://t.co/5hOWNXaYmR

Spread the word and help protect your loved ones this holiday season. 🎄

[SoFi Support @SoFiSupport]

@JrBurton0694 We're sorry to hear that you're not satisfied with our service. We want to help, so please log in here to connect with an Account Manager: https://t.co/OfHTEZwMhT

[SoFi Support @SoFiSupport]

@nhalegood Glad our team was able to help get that resolved! We take situations like this seriously 🤝

[SoFi Support @SoFiSupport]

@studley21ep Hi Alec, we're so sorry for the frustration this fee has caused. Please note that notices and opt-out instructions were sent via email in January and February. If you need any further assistance, please don't hesitate to reach out.

[SoFi Support @SoFiSupport]

@Terris_Alese Hey there, we're sorry to hear you haven't gotten your funds yet! Once SoFi receives the notification of the direct deposit from the Federal Reserve, we post it immediately, up to two days early. If you're still having issues, please give us a call at 855-456-7634.

[SoFi Support @SoFiSupport]

We're really sorry about this—not receiving your direct deposit is a stressful situation, and we want to help. When your employer submits payroll, it travels through the Federal Reserve before we're notified. We post deposits immediately upon receiving that notification, so any delay means we're still waiting to hear from them. Please give us a call at 855-456-7634 for additional support.

[SoFi Support @SoFiSupport]

@bellaloveexo4 Hi there, so sorry to hear you haven't gotten your direct deposit yet! If you're still not seeing the funds in your account, please call us at 855-456-7634 for additional support.

[SoFi Support @SoFiSupport]

Hey there! ARKVX can only be purchased with a fully settled deposit (3 business days after posting to the account). If you submitted the deposit later in the day on Monday, it might have missed the cutoff and been included in Tuesday's batch. If you still can't buy on Friday, please reach out so we can take a closer look at 855-525-7634 or https://t.co/bDQuaAQIvc!

[SoFi Support @SoFiSupport]

@marginvestor Hi there! We have an exciting year planned (and beyond). What are you most looking forward to? We'll make sure to share it with our team!

[SoFi Support @SoFiSupport]

We value your interest in our Crypto offerings! While we currently don't offer staking services for cryptocurrencies, we want you to know that we're continually striving to enhance our offerings based on valuable customer feedback. Your suggestion is important to us, and we'll definitely take it into consideration as we move forward!

[SoFi Support @SoFiSupport]

Hey there! Thank you so much for your enthusiasm about joining SoFi , it truly means a lot to us that you're interested in being part of what we're building. We completely understand how exciting it would be to see SoFi expand to Europe, and we want you to know that your interest matters. While we don't have any updates on European expansion to share just yet, please know that we hear you. We encourage you to keep an eye on our website, as that's where you'll find the latest news first. We appreciate your patience and your support, and we hope we'll have exciting news to share with you soon.

[SoFi Support @SoFiSupport]

Hey there, we appreciate you reaching out. SoFi Plus members have early access now, so don't miss out! All non-SoFi Plus members will be able to access SoFi Coach in the following weeks after early access. If you have access, you will see the Coach icon in the top right of your home screen. Click the icon to engage in Coach chats. If you have any additional questions, feel free to contact us at 855-456-7634, and we'll be glad to assist.

[SoFi Support @SoFiSupport]

@slee1311 Hi Scott! Thanks for reaching out. We don't have any active Mobile Check Deposit issues at the moment. To help us resolve what you're experiencing, please reach out to us at 855-456-7634 or our Account Managers via chat: https://t.co/vuSu6khR9y.

[SoFi Support @SoFiSupport]

@ChrisPeng47 Hey there, at this time we do not have an exact date available. We encourage you keep an eye on our website or reach out to us directly at 855-456-7634 to connect with one of our representatives. We are here to help and assist with any questions you may have.

[SoFi Support @SoFiSupport]

@0311E4 Hi there, we're so sorry to hear you're dealing with this! We take matters like this very seriously. Because your inquiry requires looking into account specifics, we can't support via social media. Please reach out to us at 855-456-7634 or email [email protected].

[SoFi Support @SoFiSupport]

Hi there, it’s completely understandable to have questions before making the switch to a new bank, especially when it comes to linking existing accounts. You can apply for a SoFi Bank account on the SoFi app or at https://t.co/NV23IaMwOr. Our SoFi Bank accounts have no account fees and are FDIC insured up to $250,000. If you have any specific questions, please don't hesitate to send us a DM; we're here to help.

[SoFi Support @SoFiSupport]

@PerpCapital Hi there, thanks for your feedback! We sent this to our team, we're always looking for ways to improve and bring the best products for our members. If you have further feedback or suggestions please don't hesitate to reach out!

[SoFi Support @SoFiSupport]

@6uRT_sol SOFIUSD is a stablecoin issued by SoFi Bank, which is redeemable 1:1 for US dollars. It is pegged against cash to help maintain a more stable value, much like USDT and USDC is structured. Hope this helps!

[SoFi Support @SoFiSupport]

@RedKryptonite77 Hey there, this is a great idea and we've shared it with our team. If you have any other suggestions or ideas to improve our services for our members, please don't hesitate to share! Thank you for being a SoFi member. 💪

[SoFi Support @SoFiSupport]

@wolfpackstryker Hi there, we're so sorry to hear this happened. The safety and security of your account is our top priority, and we want to help. Please reach out to our team at [email protected] so we can review the charges and take action quickly.

[SoFi Support @SoFiSupport]

👇

[SoFi @SoFi]

❄️ Stay Scam-Savvy This Holiday Season! ❄️

🚨 SoFi will never ask for your password, one-time code, or Social Security number.
🚨 We’ll never tell you to use a specific password.
📞 If you receive a suspicious call or text requesting this info: Hang up.

📲 Learn how to protect yourself and identify scams with our guide here: https://t.co/5hOWNXaYmR

Spread the word and help protect your loved ones this holiday season. 🎄

[SoFi Support @SoFiSupport]

@Thunderflex Hi there! SoFiUSD operates on internal systems, Ethereum, and Solana, and is designed to support operations on other public blockchain networks. Hope this helps!