An amazing example of Philanthropy and Leadership for all corporate leaders to note and follow! Kate Johnson , you make us proud to be a Lumen Technologies and Microsoft partner...SOFTEL Communications Inc. https://t.co/jDBZkz2dCW
What is Microsoft Security Copilot? AI-Powered Security at Cyberweek
Last week was all about #interactionsinternational23 and #commsverse in London. This coming week is going to be #cyberweek2023 in Tel Aviv. We absolutely love the vibe and energy of #te…https://t.co/26EpmNav1u
Insights from NICE Interactions 2023 NYC
As a leader in customer experience solutions, NICE has never been one to shy away from transformative technology. For years, the company has been implementing intelligent tools into its ecosystem, to help improve…https://t.co/aA4aQIV23S
SOFTEL industry's unique Microsoft Teams Voice Toolkit innovation cyber secures, accelerates, and automates MS voice deployments with seamless ongoing management at scale... https://t.co/RQLRWtVkrB
Excited to participate at NICE Interactions in NYC next week. If you're attending, be NICE and reach out to us. We would love to meet you there !
Contact info included herein my LinkedIn profile..
#nuance#microsoft#nice#cxone#ccaas https://t.co/l06UG6aMe9
I rarely post personal views but if you are a basketball fan after viewing this evenings game vs Miami Heat - you will understand ❣️
No matter what you do, or who you support; be relentless, be brave and above all never give up...❤️ https://t.co/UpSrexBE8e
Last week the Microsoft Build 2023 event brought forth several significant announcements, particularly highlighting Microsoft's advancements in the AI realm.
Focused on software engineers and web developers, Build is one of the most exciting events worth…https://t.co/30IkbAaS1X
#artificialintelligence#ai#customerexperience#productivity
Will artificial intelligence ever totally replace the need for human workers?
I’ve discussed this topic a few times in my recent posts, particularly since the hype around generative AI has…https://t.co/dyjGMDZwjR
Automation and AI have certainly become mainstream parts of the customer service experience. These days, consumers expect companies to offer plenty of ways for them to solve issues autonomously, without the need for human input. It makes sense, in a way,…https://t.co/BCX0G1a6KL
Generative AI: Will it Enhance or Erase Customer Service Jobs?
Artificial Intelligence has become a common part of most people’s lives. Every day, we’re interacting with more intelligent tools, from smart assistants and speakers to conversational AI. How…https://t.co/RUGAI7lZyd
My Insights from Enterprise Connect 2023
As one of the biggest events in the communication and collaboration industry, Enterprise Connect always generates plenty of buzz from attendees and spectators alike. This year's Enterprise Connect event was no e…https://t.co/CdoNbfYpzI