How do you manage and track your team’s success? Especially if that team is now remote? In this webinar, we dive into data-driven performance management. What is it? Why is it valuable? How can you, as a leader, begin to implement it in your organization? https://t.co/uGvg4XZpfk
How to Spot a Phishing Attempt and Steps You Can Take: The biggest cybersecurity threat to your organization is unprepared employees. What can you do right now to protect your organization? What do you need to do in the long term to become better prepared? https://t.co/NsHHScsK12
5 After Hours Reasons a Municipality Needs a 24/7 Helpdesk: Many city operations keep running when the traditional workday ends—and they need an IT helpdesk during those odd hours. https://t.co/MtoXvS2MLP
During the COVID-19 pandemic, scammers are using fear and taking advantage of people working from home to attempt more aggressive and tricky phishing attacks. Let’s look at the advanced warning signs in such a phishing email scam. https://t.co/Fi5AxMUtg3
IT Spending Benchmarks: Too Much, Too Little, Or Just Right - Some organizations overspend and get frustrated by a lack of return. Others sink into technical debt by underspending. But how do you know if you’re overspending or underspending? https://t.co/85GIf9XPCJ
Communication Breakdown: 5 Common Issues with IT Support - Do you dread conversations with your IT support? Here are the top five examples we hear from clients about their previous experience with IT support. https://t.co/wL75Xh3VNC
Think about your favorite websites that you visit on your smartphone. The text and images always seem to be “just right.” They are built to be “responsive”—automatically adapting text and image size to the type of device. Let’s review why it's a big deal. https://t.co/ZaNY3esCgM
How do you manage and track your team’s success? Especially if that team is now remote? In this 15-minute webinar, we dive into data-driven performance management. What is it? Why is it valuable? And how can you begin to implement it in your organization? https://t.co/I7eFMSBCtX
Case Study: Blending Internal IT with a Technology Partner - The City of Greenacres is a community near the coast in southern Florida. The city came to a crossroads. Outsource IT, double down on internal IT staff, or pursue a hybrid model? https://t.co/XEvUgZS3V0
5 Cybersecurity Vulnerabilities That Need Strong Policies: Did you know that not all cybersecurity vulnerabilities are technical? Let’s look at five key areas where your organization may have security vulnerabilities—made worse if no policy exists. https://t.co/R9Qh0SOIY4
What is Ransomware and How to Protect Against It: What is a ransomware attack? Why is local government such a big target? How should an organization respond if they are the victim of a ransomware attack? We've got the answers in this post. https://t.co/WFjTJsIPMP
Importance of Testing Your Cybersecurity: This webinar covers the signs of a typical cybersecurity attack, two ways you can test your cybersecurity defenses, and what you should do next to shore up your cybersecurity gaps. https://t.co/ZDqhrm13Xw
As Working from Home Becomes the New Normal, an IT Helpdesk Is Crucial for Municipal Employees: What qualities will you need in an IT helpdesk to make sure that working from home is as seamless an experience for employees as possible? https://t.co/JcfnY84Qat
The concept of unlimited data storage is trickier than it first appears. By evaluating unlimited data storage solutions in the right way, towns and cities can discover some powerful options that help with data storage, data backup, and disaster recovery. https://t.co/nT6vACYhFX
There’s a big difference between IT partnering and IT reacting. An IT partnership involves qualities that dig deep into your technology challenges, and these qualities are important for IT engineers to have when helping towns and cities. https://t.co/NTVX41wGFz