Think employees are resisting AI? The data says otherwise. 🤖📈
A new CCW Digital report shows 72% of contact center teams report higher job satisfaction after implementing agentic AI. See how AI is eliminating tedious work and empowering teams: 👇 (Link in comments)
#AgenticAI #CustomerExperience #FutureOfWork
SoundHound AI was recently featured in Restaurant Technology News, diving into our multi-channel footprint and major brand rollouts. Read the full article in the replies. 👇
The piece highlights how our technology acts as a critical automation layer for hospitality, and how our new OASYS platform is shifting the category from simple voice interfaces toward fully integrated, task-oriented AI agents that resolve complex operational workflows.
#VoiceAI #AgenticAI #RestaurantTech #SoundHoundAI
No menus to flip through, no buttons to smash. Just say your order and you're good to go. 🗣️🍔 SoundHound's voice ordering kiosk is changing how restaurants take orders. See it in action ⬇️
What a week at Customer Contact Week 2026!
We had incredible conversations with industry leaders and a packed show floor buzzing with energy around AI and automation.
Big thanks to everyone who stopped by, dug into our latest research, and shared what's actually happening on the ground in their contact centers.
Already looking forward to next year 🚀
Last week, we shared the exciting news that SoundHound AI was named "Overall Agentic AI Company of the Year" in this year's AI Breakthrough Awards program.
We were recognized for delivering a self-learning system that takes action in real-world environments, validating what we've built with our OASYS platform.
Learn more in our winning tech in the announcement (linked in the comments) 🏆.
It’s time to move past rigid, rule-based chatbots. 🤖❌ True conversational AI understands context, processes complex human speech in real-time, and responds naturally.
This blog shares everything you need to know about how it works and why it matters (link in comments). #AI
The drive thru drives a majority of a restaurant's average unit volume, but most operators can't see what's actually happening in it.
Our SVP of Restaurants, Ben Bellettini, breaks down why "what's happening" and "why it's happening" are two very different questions in @QSRmagazine.
https://t.co/BMINn0VFpi
Read the PR this morning? Now come see the tech in action. ⚡️
We are proud to be named Overall Agentic AI Company of the Year, and we're celebrating the best way we know how - by running live demos of our award-winning, self-learning AI agents right here at #CCW2026. 🤖
Stop by to see how OASYS allows you to build real-world AI agents in minutes.
#AIBreakthroughAwards #GenerativeAI #CustomerExperience
Great news! SoundHound AI has been named the “Overall Agentic AI Company of the Year” in the 2026 AI Breakthrough Awards Program, which honors the AI Innovators shaping the next era of global innovation.
With OASYS, AI builds AI. Businesses can now autonomously build, refine, and deploy conversational agents across phones, kiosks, drive-thrus, and smart TVs in minutes.
Shoutout to the visionaries and engineers making the next generation of intelligent systems a reality today 🙌.
Full release in comments ⬇️
🚨 TODAY at #CCWVegas2026! 🚨
Stop by our interactive workshop, "From Skeptic to Scaled: What It Actually Takes to Deploy Agentic AI in Customer Contact," 🤖 to build live AI agents on the spot ⚡
What if JARVIS wasn't science fiction anymore?
As the recent piece in Brand News explores, the future of AI is moving beyond simple assistants to intelligent systems that can reason, act, and continuously improve. That's exactly the vision behind OASYS (Orchestrated Agent System) — SoundHound AI's self-learning agentic AI platform that enables AI agents to build, orchestrate, and improve themselves over time. 🚀
Read more: https://t.co/102NYgv9L6
For years, AI promised to transform customer service.
The results: underwhelming, at best. That's changing — fast.
We partnered with CCW Digital to survey leaders who already have agentic AI in production. The results speak for themselves:
- 96% report ROI that met or exceeded expectations. 📈
- 72% say employee satisfaction has increased.😊
- 50% report customers are actively re-engaging with self-service — reversing years of avoidance.
- 28% of deployments now resolve complex issues end-to-end, no human needed.⚙️
The era of AI deflection is over. Resolution is here.
Read the full report: https://t.co/Ir9EUADmqB
NEWS: Research Finds 96% of Organizations Report that Agentic AI Deployments Met or Exceeded ROI Expectations in 2026 📈
Learn more: https://t.co/uO8O4BFSFV
We're live at #HITEC2026! 🏨
Stop by Booth 2952 to see how SoundHound AI is helping hospitality brands transform guest experiences with conversational AI.
Come say hello and get a live demo of OASYS, our voice-native platform for building and optimizing AI agents!
We're just one week away from #CCWVegas2026! 🎰
Stop by our interactive workshop, “From Skeptic to Scaled: What It Actually Takes to Deploy Agentic AI in Customer Contact,” to build live AI agents on the spot. 🤖
See you soon!