Customer Care interactions are set to increase by 40% in 2021. Make sure you're available for customers on their favorite social media and messaging channels 📲 https://t.co/8ogB1LGz8u
If social does one thing well in 2021 - it’s helping organizations stay connected to their most loyal and dedicated customers. 🥰
But there's more! Hootsuite's global report shines a light on the top trends impacting your brand. ⬇️
https://t.co/V9NytMzYTx
Discover how Odette Lunettes, a Belgian eyewear label, delivers an exceptional e-commerce experience with Sparkcentral by Hootsuite ▶️https://t.co/mjaMBHR9Bp
#CX#CustomerCare#ContactCenter#Messaging#Ecommerce
Set service level goals to create effortless experiences for your customers, monitor your performance and keep your agents on track. 📈
➡️ https://t.co/OKkBQw7f9v
It’s a big day for the Sparkcentral team. We’re officially Owls in the @Hootsuite nest 🦉 #Hootsuitelife
Here’s what you need to know about the acquisition: https://t.co/302TRozbbJ
Big news! 🎉
We have acquired @Sparkcentral, an expert in social customer care. Merging their platform with Hootsuite will transform the customer journey with an added layer of conversations and connections via messaging and social.
Welcome to the nest. https://t.co/imBNn9VN2N
Wow! Our customer World Food Programme just won the Nobel Peace Price 2020. 😍
Congratulations from the whole team at Sparkcentral for this well deserved recognition! 🏆
#nobelpeaceprize#nobelprize2020#nobelprize
BREAKING NEWS:
The Norwegian Nobel Committee has decided to award the 2020 Nobel Peace Prize to the World Food Programme (WFP).
#NobelPrize#NobelPeacePrize
Have you already considered a messaging-first strategy for your brand? 💬 Meet our first speaker: Mark McDonough, Director Digital Services at @Concentrix Concentrix, who's on a mission to enable low effort and convenient experiences. Sign up here. ⏩https://t.co/HPfj23HyzD
[REMINDER] 👉🏼You can still sign up for our webinar with @Concentrix tomorrow! 🎓
Our CEO, Christoph Neut and Mark McDonough, Director Digital Services at @Concentrix will make sure you've got all the insights to get started! 🚀 https://t.co/LLdrRYQwGk