@marksandspencer I’ve spoken to your Customer Service team and explained the issue. They were very apologetic and said they will provide feedback to the store. Thanks
@ThreeUKSupport The timeframe provided for a call has been and gone!!! Again, not listening to the specifics that people say, very much like the rest of your colleagues! Again, unhelpful!!!!
@ThreeUK Where is my complaints response? 48 hours are been and gone!! Your staff need to be taught how to speak to customers, not patronise them and rile them up even more. I’m absolutely incensed. Speak to people like they’re human beings!!!!
@fxofbeauty How long does it take for someone to reply to an email because your chat is unavailable? It’s not ok to bill someone without checking they need your product i.e. the email you say you will send. Sort my problem out!
Friends! I am in Heaven. Mum bought me some new Mouse Friends - meet Malfoy, Hermione and Neville - who are joining Ron and Harry. I love them and my Comfy New Bed. Happy #Caturday to all my lovely friends ❤️ #Malcy#catsoftwitter
Sadly, our reach has already begun to decline. So over the next two weeks we will decide what’s best to do. In the meantime, you can help us by retweeting, commenting and liking. Thank you xx❤️
[Thread] Friends! This is important ❗️As we move into April, Twitter is changing and we need your help. If we don’t subscribe to Twitter Blue, you will probably stop seeing our tweets unless you keep your feed on ‘Following’ rather than ‘For You’. Or better, add us to a list…
Hi @riverisland. I’m still waiting for my parcel to be delivered by @EVRi_Delivery. I hate to say this, but I can’t shop with you anymore. By continuing to use #Evri, you’re endorsing their behaviour. Can you please find my parcel or give me a refund.
@Spikey_Red@riverisland@EVRi_Delivery I'm waiting on parcels from Monsoon and @ASOS_news that are like a week late. Annoying when I paid asos next day delivery. My evri driver is fantastic however its the actual sorting facilities that are shocking and their ability to keep staff. Putting me off online shopping.
PUBLIC SERVICE ANNOUNCEMENT 🗣️ if you’re having issues with Evri email the CEO [email protected] and you’ll get a reply from an actual human being, I sent mine on Tuesday and had a reply today