Cat

[Cat @SpinksCatherine]

@c2c_Rail Great!

[Cat @SpinksCatherine]

@c2c_Rail hi, will Greater Anglia accept c2c tickets after 21:30 tomorrow or do I need to buy a single ticket to London and a single home with greater anglia?

[Cat @SpinksCatherine]

@CostaCoffee Hi, could you confirm if your Thorpe Bay branch on The Broadway accepts cash, please? I couldn’t see anything on the website. Thank you.

[Cat @SpinksCatherine]

@c2c_Rail It loaded in the end, think the app was just having a moment!

[Cat @SpinksCatherine]

@c2c_Rail Hi, my Smartcard is saying it’s full so I can’t load tomorrow’s ticket on it. There are only 2 singles on it from today, a single for tomorrow and an expired monthly ticket. How do I remove expired tickets? I’ve never had this problem before.

[Cat @SpinksCatherine]

@c2c_Rail Thank you. I’ve sent a DM 😊

[Cat @SpinksCatherine]

@c2c_Rail Is there a known issue loading tickets to Smartcard as mine isn’t working for mine 😕

[Cat @SpinksCatherine]

@c2c_Rail Morning, I just wanted to say a big thank you to the lovely train driver who was on the 17:43 from Fenchurch Street on Wednesday this week. His announcements brought a smile and some cheer to lots of people, which is always nice to see after a long day at work 😊

[Cat @SpinksCatherine]

@c2c_Rail The misery line is back! 🙄

[Cat @SpinksCatherine]

@c2c_Rail Hi, my daughter’s monthly paper train ticket isn’t working at the barriers. If she takes it to a ticket office will they print her another? It’s not worked since I bought it a few days ago. Maybe something has interfered with the strip.

[Cat @SpinksCatherine]

@IKEAUKSupport Hi, could my DM please be checked? There was an issue with them going through yesterday so just flagging it. Thank you.

[Cat @SpinksCatherine]

@IKEAUKSupport Could my DM please be checked? Thank you.

[Cat @SpinksCatherine]

@adoptNOTbuyadog @IKEAUK Same thing has happened to me today!

[Cat @SpinksCatherine]

@c2c_Rail Hi, is your temporary timetable for the speed restrictions continuing into next week?

[Cat @SpinksCatherine]

@hm_custserv Hi, I need to return a faulty item but can only do so via post. Will I be refunded for the cost to return if the item is faulty? Many thanks.

[Cat @SpinksCatherine]

@c2c_Rail Thank you.

[Cat @SpinksCatherine]

@c2c_Rail Hi, with Smartcards, am I automatically opted in for delay repay? I’ve logged onto the website and can’t see any option to opt in yet I haven’t received payment for the disruption from last Thursday. Thank you.

[Cat @SpinksCatherine]

@AndyKingston97 @c2c_Rail Have you gone past Barking yet? I’m on the 17:43 so just wondering if I’ve got any hope of getting there!

[Cat @SpinksCatherine]

@JamesLDNphoto @c2c_Rail 😂 I managed to hold it this long, I can wait a few more days 😆

[Cat @SpinksCatherine]

@c2c_Rail What time do the Southend East toilets close? Your train toilets are out of action again! 😫

[Cat @SpinksCatherine]

@c2c_Rail Morning, I’d like to claim the Smartcard loyalty points for all the e-tickets I purchased while Smartcard wasn’t working. Which email address should I use please?