Squarespace Help

​Providing service updates and support. ​Please follow @squarespace for product and company news. Check for system status.

[Squarespace Help @SquarespaceHelp]

Designing your own website is a great way to make your personal brand or business accessible, and get your message out to the world, whatever it may be.

Learn more on MAKING IT → https://t.co/hZtACvfESS

[Squarespace Help @SquarespaceHelp]

@ESTRAHarassment If you suspect unauthorized access to your account, we recommend changing your account password as soon as possible: https://t.co/SMHQta8Nzp. You can also enable two-factor authentication: https://t.co/Lo7ZkFMwCb. Learn more here: https://t.co/1dn0AmaY2A.

[Squarespace Help @SquarespaceHelp]

@andrei_bsns Hey there - We're sorry to hear of any trouble. Could you please share your site's URL in a DM, so we can look into this with you? https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@Waleed_dash Hi there! Sorry to hear you haven't been able to get in touch. Please send us a DM with your email and domain/site URL. If you already have an email ticket open with us, you can also include the ticket number as well. https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@1vicc_ We're sorry to hear of this trouble. We've located your ticket, and a member of our team will follow up with you via email as soon as possible. We've also received your DM and sent a reply with more information.

[Squarespace Help @SquarespaceHelp]

@KGod1978 Happy to see you got this fixed. Get back to us if you ever have any other questions.

[Squarespace Help @SquarespaceHelp]

@KGod1978 Hi there, since you're not following us, we can't seem to reply to your DM. However, we had a member of our team reach out via the email ticket you have open. Please work with them in email to resolve this issue.

[Squarespace Help @SquarespaceHelp]

@KGod1978 We'd be happy to help! Feel free to DM us the URL to your site, email ticket number and any extra details we may need to know:
https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@julie_petrou We're sorry to hear this. Since we can receive your DMs, please DM us a functioning email address, and we can CC it in the email thread you have open.

[Squarespace Help @SquarespaceHelp]

@julie_petrou We replied to your DM, but it seems our message was blocked. That said, it sounds like your account doesn't have owner permissions for the domain. Please submit the following request form, and our team can help recover access: https://t.co/hMZL4AjNb2

[Squarespace Help @SquarespaceHelp]

@areadexo Hi Anthony! You can open a new chat here: https://t.co/8vLxYRvRfu

Click on the chat icon in the bottom right, and type "start live chat." Complete each field and click on each arrow, and you'll see an option to be connected directly to our team.

[Squarespace Help @SquarespaceHelp]

@PhilfoxVideo1 We're sorry to hear of the trouble, and apologize for the delay. We’re experiencing a higher than normal volume of requests and are working as quickly as possible to answer them in the order they’re received. We appreciate your patience, and apologize for any inconvenience.

[Squarespace Help @SquarespaceHelp]

@claudiaontwitta We're very sorry to hear of any trouble. Could you please share the domain associated with this subscription in a DM, so we can take a closer look? https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@CarlaCristofani We're sorry to hear of this trouble with canceling your subscription. Please send us a DM with your domain and ticket number, and we can check on your case. https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@bbcruises We'd be happy to look into this! Please send us a DM with additional information: https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@SamiKettaneh Thank you for sending a DM as well! We've replied there with more information.

[Squarespace Help @SquarespaceHelp]

@BranchofYeshua We're not aware of any issues affecting account verification at this time. Completing the steps in our browser troubleshooting guide may help: https://t.co/WeUHHWO1pr. We've also received your DM, and sent a reply with more information.

[Squarespace Help @SquarespaceHelp]

@itsurune Hi there, thanks for reaching out. We've just replied to your DM to gather more details. If you could follow up there, we can look into this for you.

[Squarespace Help @SquarespaceHelp]

@road2manchester Hi there, we'd be happy to have a look. Feel free to DM us the URL to your site and any extra details we may need to know: https://t.co/GGaDwafyDz

[Squarespace Help @SquarespaceHelp]

@sopheapdamnyc Hi there, thanks for reaching out. We’ve replied to your message via DM and would love to help further. Please respond directly to our message there, so we can continue assisting you.

[Squarespace Help @SquarespaceHelp]

@herecomsthesan Hey there, if you'd like to learn more about resizing images from your website, please check out the following guide: https://t.co/pq2p60nlEt

For additional questions, feel free to send us a DM. https://t.co/GGaDwafyDz