To make it worse I was told I was paying for ride, not a seat. I didn’t even have the option for a seat since there were only 2 cars on an AM rush our train. Customer service is a foreign concept to the @southshoreline
@southshoreline is an absolute clown show. Management is a joke. Yesterday we had only 3 cars on the 5:33, today only 2. No seats available and they still expect us to pay for this lousy service. Expect the new extension to be an absolute s!#t show. $700mm fiasco.
@SouthwestAir Well my son in law will not be coming at all. The idiot that rebooked him did it incorrectly booking him from the wrong City. Now he can’t get to Chicago at all. The incompetence of your airline never ceases to amaze me. Thanks for ruining our families weekend.
@SouthwestAir fails again. My son in law was to arrive tonight but since Southwest can’t get their act together he will miss his connection and won’t arrive until tomorrow. They used a voucher but that seems to have been mistake. “Wanna get away” but not on time use Southwest. 🤬
@TheStevenWillis Maybe. However, I think we need to applaud the @CFBPlayoff committee. What a job of creating a post season of some of the most uncompetitive boring football games possible. The whole format is flawed and they have the nerve to tell us these are the 12 best teams.
@TheStevenWillis The only thing I would disagree with is major changes are needed, not just tweaks. This weekend looked more like week 1 cupcakes that we see compared to playoff games. An 8/9 game should not be a blowout.