Star Tribune Digital Support

Your support resource for Star Tribune digital products M-F 7:00AM-4:00PM. For after hours, please contact 612-673-4343 or by email at [email protected].

[Star Tribune Digital Support @StarTribSupport]

@Gerbara5758 Hi, thanks for reaching out. Please send us a Direct Message @StarTribSupport and we would be happy to look in to this situation further.

[Star Tribune Digital Support @StarTribSupport]

@josh_cutler Hi, thanks for reaching out. We would like to help further with this. Can you please send us a Direct Message at
@StarTribSupport with your contact information? Thank you!

[Star Tribune Digital Support @StarTribSupport]

@bikeman04 @StarTribune Hi Eric! We are so sorry to hear this. Can you please send us a Direct Message at @StarTribSupport with your contact information? We are happy to assist further here.

[Star Tribune Digital Support @StarTribSupport]

@mjwessty Hi, please direct message us your information for further assistance with this. Thank you!

[Star Tribune Digital Support @StarTribSupport]

@TheeDJC22 @StarTribune Hi David, thanks for reaching out. Can you please Direct Message us at @StarTribSupport ? We are happy to help further. Thanks!

[Star Tribune Digital Support @StarTribSupport]

@MichelleF0918 Hi, could you please DM us at
@StarTribSupport with more information? We are happy to help further with this.

[Star Tribune Digital Support @StarTribSupport]

@TrueNorth4ever Hi, could you please DM us at
@StarTribSupport
with more information? We are happy to help further with this.

[Star Tribune Digital Support @StarTribSupport]

@wendyrae3 Hi Wendy, could you please DM us at @StarTribSupport with more information? We are happy to help further with this.

[Star Tribune Digital Support @StarTribSupport]

@tjsimplot Hi, thanks for reaching out. Can you DM us at
@StarTribSupport with more information?
-Allison

[Star Tribune Digital Support @StarTribSupport]

@mkchapman @StarTribunePR Hi Matt, thanks for notifying us of this issue. Can you DM us at @StarTribSupport with the full web address you were attempting to access?
-Jon

[Star Tribune Digital Support @StarTribSupport]

@Lollardfish Hi David,
Thanks for notifying us with this issue that you're experiencing. Can you DM us the email address you're logging in with and the name on your subscription? I'd like to look into this.
- Jon

[Star Tribune Digital Support @StarTribSupport]

@schomj Of course. Feel free to DM us if you have any additional questions.
- Jon

[Star Tribune Digital Support @StarTribSupport]

@inchoateaxioms @StarTribune Thanks Sam!
Jon

[Star Tribune Digital Support @StarTribSupport]

@inchoateaxioms @StarTribune Thanks Sam. Can you also share the operating system of your device?
- Jon

[Star Tribune Digital Support @StarTribSupport]

@inchoateaxioms @StarTribune Hi Sam,
Thanks for notifying us of this. Can you DM us the following? We'd like to look into this further.
- How were you accessing the article? (From social media site or from https://t.co/Wn3K8cmGcu?)
- Approximately when did you encounter this (please provide date/time)?
-Jon

[Star Tribune Digital Support @StarTribSupport]

@abdoss00 @StarTribune Hi Aaron,
Thanks for the tweet. Our team is currently investigating this. Can you DM me your device's OS and the browser you were using? Along with when this message displayed for you?
- Jon

[Star Tribune Digital Support @StarTribSupport]

@Dan_H @StarTribune Hi Dan, thanks for the tweet. Can you DM me the following? We want to look further into this.
- Operating system of your device
- Internet browser and its current version
- URL where you originally clicked the Star Tribune link

Thanks!
-Jon

[Star Tribune Digital Support @StarTribSupport]

@surlyhobbit Hi there,
Thanks for the tweet. Our ads team is currently investigating this. Can you DM me your device's OS and the browser you were using?
- Jon

[Star Tribune Digital Support @StarTribSupport]

@AaronSOLD @StarTribune Hi Aaron, thanks for the tweet. Can you DM me the following info? We want to look into this further.
- Operating system of your device
- Internet browser and it's current version
- URL where you originally clicked the Star Tribune link

Thanks!
- Jon

[Star Tribune Digital Support @StarTribSupport]

@jasonsamuels @StarTribune Hi Jason, thanks for the tweet. Can you DM me the following? We'd like to try and replicate this issue.
- Operating system of your device
- Internet browser and it's current version
- URL where you originally clicked the Star Tribune link

Thanks!
- Jon