Dear @JioCare
I have been using this Phone number 783xxxxx47 ( check DM)
SIM number (8xx187204xx5126xx711)(check DM) for more than 3 years .Suddenly on 15th October,2025 around 2:30 pm my mobile network goes off and all jio related apps logged off
@reliancejio@JioCare
@JioCare or transfer it to some number that nobody picks.
This has landed me into huge problem as all my bank accounts are linked with that number.
Didn't expect this type of glitches and even if I understand technical issues the worst part is no body from jio team is even ready (3)
I reached out to customer care and they say this number does not belong to jio
The shocking part is jio has no record and history of my number
They say it doesn't exist.
Not sure how it is possible but there is no support from Customer care , randomly dropped my call @JioCare
This has landed me into huge problem as all my bank accounts are linked with that number.
Didn't expect this type of glitches from jio and even if I understand technical issues the worst part is no body from jio team is even ready to listen.
Please restore my SIM asap.
I reached out to CC and they say this number does not belong to jio
The shocking part is jio has no record and history of my number
Not sure how it is possible but there is no support from Customer care , randomly dropped my call or transfer it to some number that nobody picks