zeke

[zeke @Stealth732949]

@AWSSupport My account was suspended for failure to verify the account, I never received an email stating they wanted verification. I've created several cases and none have been replied to in over 24 hours. This is unacceptable and has costed me.

[zeke @Stealth732949]

@AWSSupport Do you happen to have an anticipated wait time for AWS Support to get back to me by chance? Like I mentioned prior, it's quite urgent—apologies for the eagerness.

[zeke @Stealth732949]

@AWSSupport My AWS account was suspended for verification but I never received any email instructions.

This is time-sensitive as my infrastructure is down. I’ve opened a support case but haven’t received help yet.

Can someone assist or escalate?

[zeke @Stealth732949]

@AWSSupport I just DM'ed you