Stefanie Somers

Stefanie Somers is a jewelry designer specializing in sparkling fantasy pieces for evening, special occasion and bridal wear.

[Stefanie Somers @StefanieSomers]

@UPS Great, can one of them find our package that's been sitting still for 5 days, or maybe respond to a support email, or perhaps answer a support DM?

[Stefanie Somers @StefanieSomers]

@UPS You're not making awesome headlines with my customers right now @UPS
I have a time-sensitive package that's been sitting still for 5 days. No revised date. Your chat support is useless. Your X-Chat support is useless. Phone calls are a joke. How do I get any help on this?

[Stefanie Somers @StefanieSomers]

@UPS You're trying to kill this small business @UPS I have a time-sensitive package that's been sitting still for 5 days. No revised date. Your chat support is useless. Your X-Chat support is useless. Phone calls are a joke. How do I get any help on this?

[Stefanie Somers @StefanieSomers]

@UPS This was an OVERNIGHT SATURDAY DEIVERY shipped last Friday, January 31. Clearly, it's an urgent package. With a wear date of LAST SUNDAY. It's been sitting in Houston for 4 days. WHY? Customer Service is useless. They can tell us absolutely nothing.

[Stefanie Somers @StefanieSomers]

@center_UPS__ This was an OVERNIGHT SATURDAY DEIVERY shipped last Friday, January 31. Clearly, it's an urgent package. With a wear date of LAST SUNDAY.
It's been sitting in Houston for 4 days.
WHY?
Customer Service is useless. They can tell us absolutely nothing.

[Stefanie Somers @StefanieSomers]

@ZohoCares Books is down as well

[Stefanie Somers @StefanieSomers]

@SteveMartinToGo Just click your heels together three times and say, “I do believe in Elon, I do, I DO!” And it’s more of a cerulean…

[Stefanie Somers @StefanieSomers]

@FranzMessenger @kateslashrocky I presume Franz's lack of interaction on this thread means they don't care about their customers (or prospective customers), and/or have no intention of ever including iMessage yet are embarrassed to admit it... tell me I'm wrong Franz...

[Amy Gambill Designs @AmyGambillDesgn]

Who do you trust with shipping your merchandise to a trade show so it will arrive on time? Not @FedEx. Shipped 2-day on 8th, tracking revised to say it will arrive on 18th. The day AFTER the show ENDS! Now being ignored. Getting as bad as UPS. #FedEx #badservice

[Stefanie Somers @StefanieSomers]

@FedExHelp @FedEx explain to me how you can get my shipment 700 miles in 2 days but you can't manage the final 40 miles by Monday? This is the best you can do? REALLY?

[Stefanie Somers @StefanieSomers]

2 days two get 3 pkgs 700 miles. A week to get them the last 40? 8 days late? C’mon @FedEx you can do better than that. You have to or you’re gonna put us out of business.

[Stefanie Somers @StefanieSomers]

@FedExHelp I've been in DM. ZERO HELP. All they do is quote tracking. I can see tracking. I need real, actual HELP. Anyone there than can DO THAT?

[Stefanie Somers @StefanieSomers]

@stephen_gresham @AmegyBank @SBAgov Thank you!

[Stefanie Somers @StefanieSomers]

I needed to smile this week, and this is helping. Take a minute, and do turn the sound up:
https://t.co/MFFvFYUfYe https://t.co/MFFvFYUfYe

[Stefanie Somers @StefanieSomers]

When you've been to one too many runways... https://t.co/Xo7tXWnMb4

[Stefanie Somers @StefanieSomers]

@UPSHelp Still waiting for an overnight promised by 10:30 - and a call from CS promised “within the hour” 90 minutes ago. It’s 12:30 here in Houston...

[Stefanie Somers @StefanieSomers]

https://t.co/vjjoljTTcM

[Stefanie Somers @StefanieSomers]

OMG I am done. DONE I tell you.....💖

https://t.co/1Fkqy6mYYB https://t.co/1Fkqy6mYYB

[Stefanie Somers @StefanieSomers]

Who's coming to the Atlanta Market... like almost next week? (excuse me, but where did this year go? Can we stop and talk about that please? HOW is it nearly August already?)

So all my wonderful friends with... https://t.co/gq7vRfZPEp