Jean-Pierre Stephan

Managing Director @AccentureHealth Patient Experience and Customer Relationships in #healthcare - #marketing #marathons My tweets here.

[Jean-Pierre Stephan @StephanJPco]

Healthcare Literacy is down 20%. What are the root causes? How can #healthcare organizations tackle these challenges?

Join me and @Highmark to learn more at @AHIPCoverage 's Consumer Experience & Digital Health Forum. https://t.co/rulvUGG3DF #HumanizingHealthcare

[Jean-Pierre Stephan @StephanJPco]

Let's stop putting the burden of figuring out the #healthcare system on the people seeking care and bend the system to them instead. Here's how: https://t.co/lsjrqflhmr

[Jean-Pierre Stephan @StephanJPco]

How can we make the healthcare system less complex? I’ll be tackling that topic with a great panel of speakers at the #AHIPInstitute webinar on 8/24 at 1pm ET. Details here: https://t.co/FElIWbObei #IntelligentPayer @accenturehealth @ahipcoverage

[Jean-Pierre Stephan @StephanJPco]

Patients want a safer, more secure experience. Our research shows they will leave if you don’t deliver it. @AccentureHealth

Improving Patient Experience to Fuel Growth | Accenture https://t.co/6lZYRiF5aT

[Jean-Pierre Stephan @StephanJPco]

Catch @Highmark @AccentureHealth @bkalis and me at @AHIPCoverage's CX/Digital Health Forum ONLINE Dec 7 for "#IntelligentPayer: How Leaders Can Make Digital Health Gains Last." https://t.co/FTSVYFcRi1

[Jean-Pierre Stephan @StephanJPco]

Go behind the scenes at #AHIPInstitute via #InstituteGO, sponsored by @AccentureHealth. Our team of savvy healthcare insiders captured the big trends – so you don’t have to! #IntelligentPayer @AHIPCoverage

[AHIP @AHIPCoverage]

With the #InstituteGO report, created by @AccentureHealth, you can binge on the virtual conference or savor it, bit by byte. Open to all #AHIPInstitute registrants: https://t.co/AGz9IlCPxL

[Jean-Pierre Stephan @StephanJPco]

Hear my colleagues @SonalKath @bkalis and @cityblockhealth @TuftsHealthPlan talk about reimagining provider networks and care delivery for the #IntelligentPayer, at #AHIPInstitute & Expo Online 2020, June 17.

[Sonal @SonalKath]

I’m teaming with @cityblockhealth Co-Founder Toyin Ajayi @TuftsHealthPlan Mark Marriotta and our very own moderator @bkalis to discuss new primary and specialty care models for the #IntelligentPayer, at #AHIPInstitute & Expo Online, June 17. Join us! https://t.co/j4pWIceCwO

[Jean-Pierre Stephan @StephanJPco]

Consumers with access to quality, nutritious, affordable food are 5.3x more likely to report their healthcare needs are met... above all other social determinants of health. #SDOH

[Jean-Pierre Stephan @StephanJPco]

Meet Shatica McDonald part of our growing Payer Practice!

Shatica McDonald https://t.co/Ki1fs4to26

[Jean-Pierre Stephan @StephanJPco]

What are the implications when more than 50% of Americans fail a healthcare literacy test? Find out in our HBR report. https://t.co/8Ujso3Qz9x

[Jean-Pierre Stephan @StephanJPco]

Congrats Ashlee Lane for being recognized as an Emerging Tech Leader! https://t.co/m3J8JmTZe4

[Jean-Pierre Stephan @StephanJPco]

Want to know what defines a strong brand in healthcare? Find out in our latest research... https://t.co/QuuVOoHP7U https://t.co/URD6GmFeiI

[Jean-Pierre Stephan @StephanJPco]

See how healthcare organizations are closing the gap between good and great customer service in our latest report. https://t.co/MYU8ixfZRh https://t.co/K9k1FIYA4B

[Jean-Pierre Stephan @StephanJPco]

New Accenture insights on how healthcare can become more customer-centric. https://t.co/MYdEwiyYUP

[Jean-Pierre Stephan @StephanJPco]

Highly-digital health consumers still like traditional channels. Learn more. https://t.co/vQefVsGi1F

[Jean-Pierre Stephan @StephanJPco]

My quick take on healthcare and millennials: They want digital options... and more. https://t.co/ekT7rXxulj

[Jean-Pierre Stephan @StephanJPco]

Salesforce and Amazon are making big bets on disrupting the old way of building customer service operations https://t.co/8WUgKiKZY3

[Jean-Pierre Stephan @StephanJPco]

Education first. Learn why subsidy-eligible public #HIX consumers need help to enroll. https://t.co/OcMeai8vqa

[Jean-Pierre Stephan @StephanJPco]

Seize exciting opportunities for change for your #healthcare org. Accenture #mgmtconsulting https://t.co/UU3EXdoMFN

[Jean-Pierre Stephan @StephanJPco]

Loyalty liability for #healthcare providers: Fewer recommendations, more complaints. https://t.co/94e4FE3LIe