Steve Graff

Multichannel Analytics and System integration expert specializing in all aspects of call recording and related technologies. #callcenter #custexp #CX

[Steve Graff @SteveGRecording]

In today's demanding business environment, contact center agents play a vital role in effectively handling customer interactions. Agents must possess a diverse set of skills and adapt to new technologies and complex systems. Read my blog at https://t.co/rNCacckchA

[Steve Graff @SteveGRecording]

Improving call center customer experience is a strategic necessity. Read my blog to learn four key trends shaping the contact center experience in ways that boosts customer satisfaction and loyalty.
Check my blog to find out more at: https://t.co/ot0F0ZM0S1

[Steve Graff @SteveGRecording]

Stop by and see what OpenText has to offer for Voice of the Customer Analytics in booth 351 #AI #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

All Swag Must Go!!! Come see a demo of Real-Time Speech Analytics from OpenText at booth 351. Optimize your agent’s performance, reduce talk time, and improve customer experience with Qfiniti Live. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

Come see OpenText at Contact Center Week 2022 in Las Vegas at booth 351 and register to win Bose Revolve II speaker. #ccwvegas #opentext #speachanalytics

[Steve Graff @SteveGRecording]

With #OpenText #Explore you will gain insights on what your customers are saying about your organization across all social media and in the contact center. Visit us in booth 351 #EC22, #OpenText, #powerofvoiceanalytics, #speechanalytics #CCWVegas

[Steve Graff @SteveGRecording]

Come by the OpenText booth 351 and scan your badge for a chance to win a Bose Revolve II Speaker. https://t.co/CsJKK7b9MJ #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

It’s going to be a great day at OpenText booth 351. Come see how we can help you monitor your customer’s digital experience. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters #Qfiniti

[Steve Graff @SteveGRecording]

Call recording, quality monitoring, post call surveys, PCI compliance, desktop analytics, multichannel analytics, and Automatic quality assurance. Come see what OpenText #Qfiniti and #Explore has to offer at both 351 #CCWVegas #EC22 #WFO #SpeechAnalytics #contactcenters

[Steve Graff @SteveGRecording]

Come see a demo of Real-Time Speech Analytics from OpenText at booth 351. Optimize your agent’s performance, reduce talk time, and improve customer experience with Qfiniti Live. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

It’s a great day at OpenText booth 351. Come see how we can help you monitor your customer’s digital experience. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters #Qfiniti

[Steve Graff @SteveGRecording]

Come by the OpenText booth 351 and scan your badge for a chance to win a Bose Revolve II Speaker. https://t.co/CsJKK7b9MJ #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

Is your Contact Center making a difference? Come by booth 351 to see how OpenText Explore can help you understand if it is. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

Who are your best Agents? Come by booth 351 to see how OpenText Explore and AutoScore can help you measure who they are. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

How many ways are you talking to your customer? Are they confused? Come by booth 351 to see how OpenText Explore can help you make sense of it all. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

Do you understand your customers? Come by booth 351 to see how OpenText Explore can help you understand your customers. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

What are your customers saying about you? Come by booth 351 to see how OpenText Explore can help you see what they are saying. #CCWVegas #WFO #SpeechAnalytics #CustomerExperience #contactcenters

[Steve Graff @SteveGRecording]

We hope you will visit us at Contact Center World 2022 in Las Vegas, June 22nd and 23rd 2022, booth 351 and learn about OpenText’s, Contact Center, Voice of the Customer and Analytics solutions. #CCWVegas, #OpenText, #VoiceoftheCustomer, #SpeechAnalytics, #CustomerExperienc, #WFO

[Steve Graff @SteveGRecording]

Join OpenText Contact Center World 2022 in Las Vegas, June 22nd and 23rd 2022 @ booth #351 to view our Customer Experience platform called #OpenText #Explore #CCWVegas @ContactCenter

[Steve Graff @SteveGRecording]

OpenText will be exhibiting at Contact Center World 2022 in Las Vegas, June 22nd and 23rd 2022. We hope you will visit us in booth 351 and learn about OpenText’s, Contact Center, Voice of the Customer and Analytics solutions #CCWVegas #Qfiniti #Explore