Steve Henigan

Daddy + playmate to Lauren + Sophie. In spare time I am founder and Director of Henigan Consulting Group, long distance + English Channel swimmer.

[Steve Henigan @SteveHenigan]

@MumsnetTowers can you please tell me why I am still receiving emails from you when I have unsubscribed at least 4 times?

[Steve Henigan @SteveHenigan]

#capitaljbb

[Steve Henigan @SteveHenigan]

I hope the @England football players can perform better than their colleagues in the England store - order, pay extra for 1-2 days delivery and a week later when I chase they can’t tell me where it is - someone should be fired!

[Steve Henigan @SteveHenigan]

@GStarRAW - I have unsubscribed from your mailing lists about 4 times, I have contacted your customer services team and yet I still get daily emails from you full of unsolicited rubbish. Can you please advise how I remove my details from your database???

[Steve Henigan @SteveHenigan]

@BazDriscoll @BBCSport @BBCMOTD @markchapman Agree - wonder how many complaints the @BBCSport would need to remove him from their team. Being thick is one thing but encouraging dangerous play, really??

[Steve Henigan @SteveHenigan]

@WestHam were shocking tonight but @Osman21Leon ability to string a sensible sentence of words together was off the scale - although to be fair he wasnt any better at playing. Nice to know the @BBCSport license money is paying for this thick idiot.

[Steve Henigan @SteveHenigan]

@ChelmsCouncil Surely the same team collect from the same streets every week - how do they miss an entire street? In my line of work if we performed like that we would be fired….

[Steve Henigan @SteveHenigan]

@ChelmsCouncil would you care to explain why when we don’t follow your very precise rules you don’t take our rubbish and yet today you have failed to collect the rubbish that we have paid you to take! Would you be happy to discuss a refund on the service you have not provided?

[Steve Henigan @SteveHenigan]

@ChelmsCouncil Frankly we have become bored of pointing out the constant errors in the service we are paying for. Would you like me to bring the rubbish as well? I will give you a clue, you have missed a whole street today….

[Steve Henigan @SteveHenigan]

It’s a shame we no longer live on the @BasildonCouncil side of Wickford. Almost 20 years and not a single complaint. The border goes through our garden, can you please take us back?!

[Steve Henigan @SteveHenigan]

@ChelmsCouncil would you care to explain why when we don’t follow your very precise rules you don’t take our rubbish and yet today you have failed to collect the rubbish that we have paid you to take! Would you be happy to discuss a refund on the service you have not provided?

[Steve Henigan @SteveHenigan]

@ChelmsCouncil would you care to explain why when we don’t follow your very precise rules you don’t take our rubbish and yet today you have failed to collect the rubbish that we have paid you to take! Would you be happy to discuss a refund on the service you have not provided?

[Steve Henigan @SteveHenigan]

Happy Christmas @GregSearle2012. Seems as well as inspiring my marathons and channel swim you are now inspiring the Christmas presents from my wife!

[Steve Henigan @SteveHenigan]

#capitaljbb

[Steve Henigan @SteveHenigan]

#capitaljbb

[Steve Henigan @SteveHenigan]

@WayfairUK @Wayfair Then frankly you need to fire some of your customers service team. I won’t put it all on here but if you go back through the email history it will make sense.

[Steve Henigan @SteveHenigan]

Still struggling to understand why @Wayfair have not refunded me for items that were returned and will now not answer my emails. Court process starts tomorrow so maybe they will listen to them 🤷‍♂️

[Steve Henigan @SteveHenigan]

@Wayfair @WayfairUK I have been trying to deal with your customer service team for the last 6 weeks and have given up. Court claim has now been filed so hopefully they have more luck with you than I have!

[Steve Henigan @SteveHenigan]

@Peston Couldn’t agree more although you appear to have missed the concept of Twitter! 🤣

[Steve Henigan @SteveHenigan]

#capitalstb

[Steve Henigan @SteveHenigan]

@EveryoneActive do not want to respond to my direct messages on why they can’t refund me for sessions they are cancelling. Anyone else have problems? I don’t have the same issues with @Better_UK or @ChelmsCouncil but maybe they just value their customers…