@thameswater@moores_joanne Don’t waste your time, been trying for a month to rectify low pressure caused by smart meter I never asked for, most incompetent business I’ve ever dealt with
@thameswater Hi Rianna, I’ve replied to your DM despite another hour on the phone no progress made. @Ofwat now contacted due to disgraceful service from @thameswater
@thameswater@ThamesWater Since smart meter was installed, water pressure has drastically reduced. Called customer services twice, metering team 3 times, had the case escalated on three occasions — yet no engineer visit or resolution. Completely unacceptable disgraceful service.
@Ofwat smart meter fitted by @thameswater that I didn’t ask for. Despite over 20hrs of calls no attempt to rectify low pressure caused by the meter has been made @thameswater customer service disgraceful, any other business I’d take my custom elsewhere.
@thameswater sent a DM as requested and several follow ups, still no contact this escalation system is really working @thameswater meanwhile water pressure is lower than my garden water butt!
@NespressoUK Maybe you should put funds into repairing machines before sending them back to loyal customers, I wonder if Mr Cloomey has to endure such poor customer service.
Machine sent for repair not working, returned to customer having being ‘fixed’ and still not working!
@NespressoUK machine back after Nespresso repair.
Followed instructions for first use, guess what…..doing exactly what it was before I sent it for ‘repair’, still not working.
£49 machine surely the cost of courier, technician and CS time has exceeded that. #newmachine
@edfenergy @Pod_Point @edfenergy the exciting part for EV drivers will be the day one of us eventually manages to make contact with you and switch to the tariff!
@edfenergy @Pod_Point Have been trying for a week to switch, used all methods of communication and did the online request. Apart from the auto response I’ve had nothing and still paying over the top for my electricity.
@edfenergy ever wondered what goes on inside EDF customer services?
Apparently not much, have been trying all methods of comms to switch my electricity tariff without any response in the last 10 days!
Quick enough to increase my DD though!
@LeShuttle
Return journey complaint, got to boarding doors of allotted train (13:48 on 9 April) to be told the train was full, second time on consecutive trips this has happened. 7m 3.5T Motorhome having to go up and down multiple service ramps is not easy or ideal!
@LBofBexley Can you collect the abandoned car from Selborne Road DA14. Yes it has been reported several times, even has a notice to remove on it but still here like a scene from ‘The Last of Us’!!
@LBofBexley Technicians clearly work fast, it’s been here 3 months, had a notice to remove placed on it 2 weeks ago, it’s still here!
It’s growing grass now!
@LBofBexley please can the abandoned car on Selborne Road DA14 be removed. Reported on website and by traffic officer for 11 days now.
Been here for 3 weeks, surely your extortionate council tax bills can cover removal of abandoned vehicles!
@LBofBexley Thankyou it has been reported, and also has a notice to remove on it, that was meant to happen within 7 days, 2 weeks later it’s still here.
It’s been here so long now grass is growing around it.
You can guarantee @LBofBexley would act quicker if we didn’t pay our council tax!