Storify Help

We're here to help with anything related to @Storify Need to talk to Support directly? Just email support[at]storify[dot]com and we'll be happy to help!

[Storify Help @Storifyhelp]

@KA_Nicholas @Twitter @Storify That’s the chrome extension & it was actually a bug - it corresponds with the number of likes. Unfortunately as of May 16th, 2018 all user content & profiles have been permanently & irreversibly deleted. We apologize for any inconvenience this may cause.

[Storify Help @Storifyhelp]

@kmbrlylvll If you just stopped at the .html link, you missed the final step of saving it to your computer, which was necessary to permanently keep it: https://t.co/adEs1sATBQ
Unfortunately, there’s no way to recover your content & we apologize for any inconvenience this may cause.

[Storify Help @Storifyhelp]

@ichitanimotodnb Lol, well, to be fair, Storify was our business...

[Storify Help @Storifyhelp]

@ichitanimotodnb @facebook @Storify @DeletedFacebook FWIW, this was a bug that we discovered & subsequently fixed years ago (the article you reference is from 2013) and we’ve since ended the free product as of May 16th: https://t.co/adEs1sATBQ

[Storify Help @Storifyhelp]

@JMGubbins @Storify No need to feel taunted daily, right? OR you could keep it forever because nostalgia. Either way, your call ;)

[Storify Help @Storifyhelp]

@barbarindian @Storify So sorry to hear that! We sent multiple rounds of emails & had 6 months of in-product messaging, so we’re truly sorry to hear we still missed you. As of May 16th, 2018 all user content & profiles have been permanently & irreversibly deleted. We apologize for any inconvenience.

[Storify Help @Storifyhelp]

@moyazb @Storify Unfortunately, no. As of May 16th, 2018 all user content & profiles have been permanently & irreversibly deleted. We apologize for any inconvenience this may cause.

[Storify Help @Storifyhelp]

@islamoyankee @Storify Unfortunately, no. As of May 16th, 2018 all user content & profiles have been permanently & irreversibly deleted. We apologize for any inconvenience this may cause.

[Storify Help @Storifyhelp]

@HealthcareWen @Livefyre @Storify Oh no! When you mentioned that previously, we asked you to check your junk mail & let us know if it was not in there. When we didn’t hear back, we assumed you were all sorted. Sorry to hear that was not the case.

[Storify Help @Storifyhelp]

@HealthcareWen @Livefyre @Storify We got your email & replied there! Looking forward to hearing back!

[Storify Help @Storifyhelp]

@HealthcareWen @Livefyre @Storify Hi Wen! We responded to your multiple emails, as well as engaged here, so we’re sorry to hear that you missed all of that. Unfortunately, as of May 16th, everything has been deleted permanently & we apologize for any inconvenience this may have caused.

[Storify Help @Storifyhelp]

@DearPriya @Storify Yes, all user content and profiles have been permanently and irreversibly deleted.

[Storify Help @Storifyhelp]

@DearPriya @Storify Unfortunately, no. At this point it’s too late & we apologize for any inconvenience this may cause.

[Storify Help @Storifyhelp]

@Marcus_Boswell @Storify Lots of alternatives, including some listed here: https://t.co/adEs1sATBQ

We really appreciate your support & know you’ll find something that will fit your needs just as well as, if not better than, Storify!

[Storify Help @Storifyhelp]

@lonelycrowd @JKfied @Storify We’ve got a couple suggestions in our FAQ here: https://t.co/adEs1sATBQ but there’s a bunch of others out there, so hopefully you’ll find one you like just as well, if not better than, Storify!

[Storify Help @Storifyhelp]

As of May 16th 2018, Storify is no longer available.

On behalf of the entire Storify team, thank you for being a Storify user & for submitting stories that have enriched our community over the years. We appreciate your support & hope you continue sharing your stories!

[Storify Help @Storifyhelp]

@orphean_warbler @Storify They’re not gone yet - still have a few more hours to export anything you want to save!

[Storify Help @Storifyhelp]

@sree @digiphile We’re experiencing higher than normal volume of people on the site at once, so continue to refresh & you’ll get it working again. Sometimes it takes a minute & more than one refresh. If you continue to run into issues, email us at support[at]storify[dot]com

[Storify Help @Storifyhelp]

@aidanfeldman Thanks for the heads up! We’ll look into it!