@MarkVcommentary@British_Airways Mark - no doubt they will try and fob you off with it being an extraordinary circumstance beyond their control and therefore no compensation - they used a crew member going sick in our claim for compensation as the extraordinary circumstanceβ¦. Extremely disappointed with BA
Thanks to @British_Airways for cancelling our flight until tomorrow, leaving us at Heathrow with no assistance towards hotels etc for tonight - spoke to 4 customer advisors @ Heathrow and each one gave a different answer to what we can do etc.
@British_Airways However each response from BA differs from Β£200 per room, Β£200 per person, Β£pay and claimβ¦now going to be out of pocket, wifeβs 40th is not what we hoped forβ¦feel for you as BA must be in a terrible position and they are supposedly a flagship airline of GB
@British_Airways Thanks Julie - itβs 3 people and delayed until tomorrow and the cheapest hotel we could grab was Β£330 then meals on top, taxi etcβ¦ oh and missing a night in NY. BA have been appalling from day 1 ( not your fault and I thank you for messaging),
@AndynAym@British_Airways Proper rubbish service- cancelled our return flight 3 months ago, eventually put us on another flight only for them to delay our outward flight today by 24 hrs after we have checked in ! Wonβt use BA again
Now having to book a hotel at extortionate rate, extra taxi costs and missing out on things already booked and paid for in NY for tomorrow- we work hard for our holidays,get limited time to take them so this hurtsβ¦.