@MarissaEsque OMG!!! I did not know this story of her birth!!! The more I learn about you the more I am in awe of you! Miss you sister!!! Love and hugs
@PotteryBarnKids@Williamsonoma now now here’s to the worst products and THE WORST customer service EVER! Here the crib/ toddler bed you would NEVER want your own child to sleep on. Listen to how much your product sucks.!!! No call from you guys get. Shame on you.
@PotteryBarnKids 4. My biggest mistake was to make a purchase from your store. Shame on you guys for selling faulty products and not fixing your mistake. I was told by your reps that 2020 crib and 2022 toddler conversion won’t work well together. Then was this being sold???!!!
@PotteryBarnKids “Help” after me spending hours over the phone? I was told that a rep will call me. No one has. Then I was told I’ll get a new conversion kit. But what good is a new kit that won’t work with my exhausting crib???? I’ll dm you let’s see what you can do.
@PotteryBarnKids 3. Called to reschedule now I am being told you can’t coz this purchase was made more than 2 years ago. Then I was told I never paid for the crib. I have a receipt I said. Then I was told “we’re sorry the customer rep supervisor won’t speak to you.”
@PotteryBarnKids 2. Your customer service 1st said they will replace the crib/ toddler bed early Jan. Came to take the crib but no replacement. So I sent them back. Then I was told I will get a refund after I return the whole thing. I had to reschedule coz I was in the hospital.
@lamarzocco why is your general customer service so bad in the US? I have been trying to reach someone regarding a purchase I made and have had absolutely no luck hearing back. This is truly sad. You’d think buying from a company like yours would mean the best customer service.
@lamarzoccousa why is your general customer service so bad!? I have been emailing [email protected] for weeks and there has been absolutely NO RESPONSE! This is truly sad. Kindly have someone reach out to me. This is regarding a purchase I made recently. @LaMarzoccoHome
@lyft took a ride from Sunset Park Brooklyn to Dumbo Brooklyn. Driver took me to Manhattan instead and then you charged me $60!!!!!!! What the F!!! And there’s no way you’re are refunding me? Why?? #thieves#shameonyou