Subir Mehra

[Subir Mehra @SubirMehra]

@airindia Done - pls help - as your processes between the 2 air lines are just very frustrating

[Subir Mehra @SubirMehra]

@airindia - it’s great that you have included air India express in your FF program - but your systems don’t support. It’s proving to be massively frustrating to get my maharaja number added - even though I’m a #platinum member

[Subir Mehra @SubirMehra]

Following up. Email and claim submitted. Requesting acknowledgement and WorldTracer status.

[Subir Mehra @SubirMehra]

@KLM Direct AMS–HYD flight on 19Dec.
Bag delayed 5 days. Central team keeps redirecting to airport handling who have no information.
Request escalation to WorldTracer supervisory team and confirmation of bag custody. Passenger is leaving India today

[Subir Mehra @SubirMehra]

Ref HYDKL17764 | Claim C-10560530
KL873 AMS–HYD (19 Dec).
Bag still unlocated after 5 days.
Request status confirmation in WorldTracer and escalation to baggage supervisory team.

[Subir Mehra @SubirMehra]

@amazonIN - you have sold me a fake perfume via your platform and now you are making lame excuses to solve the problem. Equally culpable is Krishdesign - who were the seller - shocking that fake products can be sold with impunity on Amazon

[Subir Mehra @SubirMehra]

@fnp_ind 3 diff staff gave 3 stories on why my order could not be delivered. Another staff claiming to be senior calls to say nothing can be done to get my order delivered - no explanation of what went wrong! Best part, since @fnp_ind did no wrong, no need to compensate the customer.

[Subir Mehra @SubirMehra]

@fnp_ind - you know it’s Mother’s Day - yet you did not capacitise - arbitrarily cancelled my order - declined to make effort to deliver alternate product today and when I rebooked tomorrow - saw the price of the same product has upped by Rs 200 - this is ethics in startups

[Subir Mehra @SubirMehra]

@fnp_ind Done on DM

[Subir Mehra @SubirMehra]

@MyIndusIndBank - I wrote to your premium care email address on 10March and still have not heard back. Surely that cannot be your level of service?

[Subir Mehra @SubirMehra]

@IndiGo6E team - your BluChip team just don’t understand customer challenges. Your responses on email from your customer experience team have NO connect to the issue that was raised. Is there any way I can speak to an intelligent person??

[Subir Mehra @SubirMehra]

@IndiGo6E your BluChip is just not competent. They have no idea how to solve my retro claim problem. The response from your team is completely disconnected to my issue. Is it possible for an intelligent person in your team to call me?

[Subir Mehra @SubirMehra]

@UberIN_Support Sent you guys the info on DM several days back but no response

[Subir Mehra @SubirMehra]

@Uber_India It’s really frustrating when you guys don’t even bother to understand the issue - you write response which have no connection to the issue the customer is facing - atleast try to understand the issue

[Subir Mehra @SubirMehra]

@airvistara Done - I hope you can resolve the issue. Pls see the response of your customer service team to me - it’s does not even reference the correct PNR

[Subir Mehra @SubirMehra]

@airvistara - wrote a detailed email on compensation for delayed flight to you. The response from you impossible to understand. Your contact centre has no knowledge of the email you sent. Impossible to resolve the issue

[Subir Mehra @SubirMehra]

@airvistara Now 930pm - and still no clarity on whether flight will depart

[Subir Mehra @SubirMehra]

@airvistara - yet another ham-handed effort. UK 893 - drip feed 1 hour delay every hour - passengers still have no clue what’s going on. Pathetic- can’t see how Tata can turn-around Air India. They can’t even run Vistara

[Subir Mehra @SubirMehra]

@airvistara Drip feed one more hour! Till what time do we wait for you to be honest?

[Subir Mehra @SubirMehra]

@flipkartsupport Improve your customer service - your responses are terrible - and certainly much worse than @amazonIN

[Subir Mehra @SubirMehra]

@flipkartsupport - tried Flipkart after long as always found you far more unreliable than Amazon. Nothing has changed - lame excuse- order cancelled - as could not deliver. No one came to my house, no one called or texted me to say they are not able to deliver - just a lame excus

[Subir Mehra @SubirMehra]

@flipkartsupport I’ve sent you my complaint ID number