Suela Aksoy

Philanthropy Professional | Volunteer for @AmysFoundation | On a quest to discover London's best🧘🏾‍♀️studios, coffees & HIIT🏋🏽‍♀️ classes

[Suela Aksoy @Suela000]

@ZipcarUK Thank you for handling my request so swiftly! @ZipcarUK

[Suela Aksoy @Suela000]

@ZipcarUK it is one thing you auto-renew insurance for Premium Protection without notification, but to do so whilst the cost has gone from £99 to £198 (& not notifying your customer) is horrendous & bad business practice. Please either refund or give the option to change plan

[Suela Aksoy @Suela000]

@AXS_UK I am still waiting for your DM, are you able to assist?

[Suela Aksoy @Suela000]

@AXS_UK I am trying to get my money back for a ticket sold but there is no way of adding payment details to my account. It is impossible to speak to a customer service representative, can you please assist? I want my money back.

[Suela Aksoy @Suela000]

@AXS_UK Done.

[Suela Aksoy @Suela000]

@ABNAMRO Hi Floris, dat is een goed punt. Nee helaas laat HSBC UK geen incasso toe vanuit een buitenlandse rekening. Ik zou dit maandelijk handmatig moeten overmaken met alle kosten van dien.

[Suela Aksoy @Suela000]

@ABNAMRO Uiterste belachelijk dat ik 150 euro/jaar moet betalen om mijn rekening aan te mogen houden als Nederlander die in het buitenland woont. Kun je mij uitleggen waarom dit zo duur moet zijn?

[Suela Aksoy @Suela000]

@ABNAMRO Hi Floris, dank voor de tip. Het schijnt dat ik €8 surcharge betaal. Ik heb geen andere keuze dan de rekening aan te houden door oa. mijn DUO st. schuld. ABN kan dus doen wat ie wil. Gaat een klacht indienen hier echt iets aan doen?

[Suela Aksoy @Suela000]

Overigens, ik betaal mijn DUO studieschuld af via deze rekening omdat mijn U.K. bank geen automatische incasso toelaat. Ik ben dus genoodzaakt om mijn rekening aan te houden zodat ik zorgeloos door kan betalen. Waar de kosten uit zijn opgemaakt is ook totaal niet transparant!

[Suela Aksoy @Suela000]

@GB_TPA_UK I have emailed you a claim (travel insurance via @Sainsburys_Bank), and followed up 3 times with no response. Called you 4 times, 30 mins each time, with no luck. It should not be this hard to even get an acknowledgement. Can you please update me on my claim?

[Suela Aksoy @Suela000]

@Sainsburys_Bank Hi @Sainsburys_Bank I have just DM'd you. Will you please respond and support meaningfully?

[Suela Aksoy @Suela000]

@Sainsburys_Bank it is impossible to get in touch with CSA your travel insurer for my claim. I'm on the phone for the 4th time and for 30 mins with no luck. Emailed 3 times and no response. The reviews are horrifying and wish I had read them before. Can you please assist?

[Suela Aksoy @Suela000]

Wow! 😮

[IVAR @IVAR_UK]

Deep and meaningful reform to UK grant-making is within reach.

Our 10 organisations and initiatives have different audiences & entry points - but our missions align, and we are working together towards resetting power balances.

Read more: https://t.co/UZgWyPcHBn

[Grant Givers @GrantGivers]

We look at philanthropy through a victorian chartiy model rather than one of justice - @irfan_fozia

[Rhymes for Good @rhymes_for_good]

These funds oft originate
From places and ways
That caused great inequities
And vast malaise.

So how do we grapple
With that as we work?
Confronting hard truths
Is the start. You can’t shirk.

#KnowYourWealth
#ShiftThePower
#GrantMakingReform
@GrantGivers
@irfan_fozia

[Suela Aksoy @Suela000]

So excited to have been part of this, a must read for anyone working in #philanthropy! #knowyourwealth #grantgiversmovement #ethicsinphilanthropy

[Grant Givers @GrantGivers]

📢 Our latest report, on Ethics in Philanthropy is out NOW! 📢

Read it, share it and digest it ahead of our launch event tomorrow!

https://t.co/26BAbJSxYo

@GrantFunders @PGMcomm @FutureFoundsUK @CharitySoWhite @LondonFunders @ACFoundations @ResourcingRJ @TheBaobabUK

[Suela Aksoy @Suela000]

@AsdaServiceTeam Thanks @asda and @AsdaServiceTeam, I have DM’d you explaining the situation. Hope you can get back to me asap and help resolve the issue.

[Suela Aksoy @Suela000]

I really wanted to like you @asda. My groceries arrived covered in bleach, your customer service said I'd receive a refund. Called 3x for a follow-up, but been told something different each time, with the latest that I should get in touch with the shop. Can I get my refund pls?

[Suela Aksoy @Suela000]

@classpass I can't seem to book any classes. I reached out to your customer service via the chat who told me to check your twitter page, but you have no information here regarding any technical issues :/