SUGOI Apparel

Essential Performance Apparel.
Instagram: @sugoiapparel

[SUGOI Apparel @SUGOI_Apparel]

@StrucEngr

The women's Metro Jacket is our only specific rain jacket. This item, although does have strategic reflective strips, is not made with our ZapTech reflectivity.

[SUGOI Apparel @SUGOI_Apparel]

@PruzyProulx

Please provide the following information through our customer service e-mail ([email protected]):
- web order # or copy of purchase receipt
- pictures of the issue with the brand showing
- your complete mailing address

Thank you,
Abby

[SUGOI Apparel @SUGOI_Apparel]

@PruzyProulx

Thank you for reaching out.
Sorry for the delay in response, I was away on Friday and we do not work over the weekend.
I'm sorry that you are experiencing issues with the stitching on our product.
You can open a warranty claim with us.

Thank you,
Abby

[SUGOI Apparel @SUGOI_Apparel]

@garywalton73

Correct, we do not manufacture the zap vest any longer. Thanks

[SUGOI Apparel @SUGOI_Apparel]

Good morning @NefariousAryq,

Thank you for reaching out.
Can you please provide me with a copy of your purchase receipt, pictures of the issue and your shipping address.
I will look into opening a warranty claim for you.

Regards,
Abby Deskins
Sugoi Customer Care
1-800-432-1335

[SUGOI Apparel @SUGOI_Apparel]

@amor_ltd What is your query?

[SUGOI Apparel @SUGOI_Apparel]

Nobody said training year-round was easy. But it can be bright. Very bright indeed. #zaptech

[SUGOI Apparel @SUGOI_Apparel]

@bikeshopgirlcom I don't have anything from your email aside from this:) if you submit a ticket to our customer service, I can certainly check for you!

Melissia

[SUGOI Apparel @SUGOI_Apparel]

@karlstanton,

Thanks for reaching out. We apologize that you experienced this issue with your recent Sugoi order. Please email us directly at [email protected] and include your order number and we will be happy to offer a solution. Thanks you,

[SUGOI Apparel @SUGOI_Apparel]

@rundawsrun Can you please provide an email address and we will be happy to resolve the issue. Yes the correct email address is [email protected].

Thank you,

[SUGOI Apparel @SUGOI_Apparel]

Hello @rundawsrun,

Sorry that you experienced this issue with your Sugoi product. Can you please send an email to [email protected] with your order number and we will be happy to offer a solution as soon as possible.

Thank you,

[SUGOI Apparel @SUGOI_Apparel]

@trevfeens Kindly send us an email at [email protected] and we'll be happy to assist you in this matter. :)

[SUGOI Apparel @SUGOI_Apparel]

@VallisMeg Sorry about that! We hit a glitch last night but it's all updated now. Please give it go.

[SUGOI Apparel @SUGOI_Apparel]

Time to treat yourself! Our Boxing Week Sale is on now - save 25-60% sitewide + get free shipping on every order. Sale ends Tuesday. Shop now > https://t.co/1rSsejgqHP

[SUGOI Apparel @SUGOI_Apparel]

Dec. 22 is Intl Don’t Text and Drive Day. We will be putting our phones down and thinking of cyclist Jason Lowndes, who was killed by a texting driver in 2017, and all the others like him. Join us in spreading message > https://t.co/K9EcEkObT9 #donttextanddrive

[SUGOI Apparel @SUGOI_Apparel]

@AMacNewWest Thanks for the support. That is so great to hear.

[SUGOI Apparel @SUGOI_Apparel]

@DickPondStCharl Never realized how Christmasy that green could be.

[SUGOI Apparel @SUGOI_Apparel]

@CanSpice I'm glad we were able to do something for you. Again, we apologize for the issue with your original order. Hope you enjoy your new jacket!

[SUGOI Apparel @SUGOI_Apparel]

@CanSpice @laureljeanine I apologize for what happened with your order. We have been experiencing inventory issues that are being worked on. I understand that a member of our customer service team is in touch with you now. Let me know if there's anything I can do.

[SUGOI Apparel @SUGOI_Apparel]

Be bright. Or be invisible. Zap Tech makes more than a fashion statement – it that demands you’re seen. Be bright at night. Learn more > https://t.co/yFj9X8iMeK