@YatraOfficial You have an impractical process in place which isn't friendly for international customers. I've been trying to explain to your customer support team, but they do not seem to understand. Appreciate if someone could help resolve my problem.
@HMRCcustomers I am currently outside the UK and trying to contact the HMRC by phone, but I am not able to. I have two things to discuss about.
1. Self Assessment
2. Changing how I receive my access code
@HMRCcustomers When I do that it takes me to a page which shows a contact number which I've tried for like four times today and it was on waiting for more than 10 mins. Is there an alternate option?
@HMRCcustomers I've tried the webchat too. It's always busy. The moment it says someone is available, I give my name and the question and when I hit on Submit, it says Try Again. I have tried all possible ways to contact HMRC and failed. Do you think you could get them to contact me via email?
@HMRCcustomers Hey James. The access code is for my personal tax account. As I don't have access to provided mobile number, I would appreciate if it could be sent to the given email address. As for the self assessment, I've received a penalty for not filing it, however I've left UK in 2018.