@Hertz for A MONTH I’ve been trying to get my rental agreement. Your emailed link returns a 404. Two support cases raised, neither answered. Live chat unavailable and no way to reach a human. Can someone please take ownership and contact me? I’ll provide case numbers privately.
@bt_uk That’s the number my father has called every day for the last 8 days. He only gets a bot saying the fault is logged. How do I escalate this to speak to a human?
@bt_uk appalled my elderly parents in their 80s have had no broadband for 8 days so far. Only get bots, no human! Fix date now 7 Nov No contact from BT. Shocking treatment for vulnerable customers who rely on this for connection to the outside world. @bt_uk you need to do better!
@ticketmasteruk misleading wording on congratulatory #coronationconcert email. States clearly we have until 12pm on 27 April before being re-allocated & tickets all gone within 3 minutes! No mention of first come first served!Thousands of us disappointed. @BBCNews@RoyalFamily
@Ocado “Ask Alexa” was both hands-free and able to be used by all the family. Even the teenagers could add what they needed! This is another disappointing policy decision by Ocado. And on the back of the new terrible bagless frozen items too. #badpolicydecisions#timetoshopelsewhere
@Ocado my Alexa tells me the Ocado skill is no longer available and I can’t find it in the Alexa app directory either! It was the most useful function of my Alexa….Is this a permanent removal or will it return - HOPE SO!
@Ocado just received my bagless frozen items.. along with 4 other bags only containing 1 or 2 items each! More effective packing at the warehouse needed rather than shoving frozen items on top of fresh fruit & veg on delivery, giving them frostbite! Pls bring back freezer bags.
@HPSupport Trying to help my elderly father find the print screen key on his new HP710 wireless keyboard. No manual, no info online & “live” hp support via what’s app have not even read my message 14 hours on! Please help! #coulddobetter#techforall
@NetworkRailWssx Continued - are we to expect further disruption to our sleep tonight and tomorrow also or is this stretch now completed? Some information would be appreciated given no notice was provided to local residents
@NetworkRailWssx My home backs onto the thameslink line near Wimbledon & for the past 2 nights (3am) we have been woken by loud noise & pounding from works on the line. In the past we were notified in advance of such works but received no warning this time.1/2
@TLRailUK Continued - are we to expect further disruption to our sleep tonight and tomorrow also or is this stretch now completed? Some information would be appreciated given no notice was provided
@TLRailUK My home backs onto the thameslink line near Wimbledon & for the past 2 nights (3am) we have been woken by loud noise & pounding from works on the line. In the past we were notified in advance of such works but received no warning this time.
@Ocado It’s a weakness in your system that the drivers don’t always allocate out the correct freezer items to the correct customers. I’m raising it as it’s not the first time it’s happened and is happening more frequently
@ocado pls ask your drivers to not randomly allocate frozen items to the other shopping bags on a delivery. This regular happens & it’s not only difficult to find the items but sometimes causes a frozen item is be missing - left in the van I assume. Happened today. V frustrating!
@Ocado And yes I have of course raised a request for the item but it’s irritating to missing it, especially when it was on promotion and wasteful as it will no doubt be thrown away when back at the depot
@Ocado That’s a disappointing new policy. You’d fair better on cutting down bags by not loading some of the other bags with only 1 or 2 items rather than remove freezer bags altogether
@Ocado The key ingredient you ordered for dinner tonight, eggs to make your daughter’s birthday cake, milk with no substitution offered(!) These have been some of the delights I’ve experienced but overall think you do a good job & definitely less incomplete orders recently. Thanks!
@WOWisGlobal@SalonLondon Are you aware the live link is giving an error message and we can see from the comments that lots are having this sale problem? Can you please fix as we’d love to watch!
@SixtUK Disappointed to learn your prepay option is your “best price” for a rental only to discover 3 weeks later the same rental now costs 20% less. Misleading wording on purchase? CS unable to help apparently!#worstcustomerservice
@goodamerican @JamieGirdler @goodamerican hard to fit when the wrong jeans are sent and even harder when no one from customer services will resolve despite escalation. Good American your promise should be to send the jeans ordered & paid for, not an alternative! Please get in touch #worstcustomerexperience