Direct Customer Support Crew.

Customer Support Center.

[Direct Customer Support Crew. @SupportCrew66]

@glowdell HI,@glowdell We sincerely apologize for the inconvenience caused. Kindly send us the following details for immediate assistance;
🟢 Full name
🟢 Booking reference
🟢 Phone number;
Thank you.

[Geoff Lowdell @glowdell]

@virginmedia I've been trying to access my virgin mail via my virgin media account since the end of last week but the web page keeps crashing. Can you advise and help please? I need to access urgent emails.

[Direct Customer Support Crew. @SupportCrew66]

@ChunkCragg HI,@ChunkCragg We sincerely apologize for the inconvenience caused. Kindly send us the following details for immediate assistance;
🟢 Full name
🟢 Booking reference
🟢 Phone number;
Thank you.

[Chunk @ChunkCragg]

@virginmedia hi my virgin box is faulty, I have DM’ed you. Can I have a new one sent out please

[Direct Customer Support Crew. @SupportCrew66]

@jillmcjill HI,@jillmcjill We sincerely apologize for the inconvenience caused. Kindly send us the following details for immediate assistance;
🟢 Full name
🟢 Booking reference
🟢 Phone number;
Thank you.

[jill mccormack @jillmcjill]

@virginmedia so not satisfied with disconnecting all my services in error three days ago and taking 2 days to reconnect you now send me a bill for 3 x my monthly amount plus £35 for reconnection. What on earth is going on. Takes hours to get to a human online, sheer incompetence.

[Direct Customer Support Crew. @SupportCrew66]

@matty8844 HI,@matty8844 We sincerely apologize for the inconvenience caused. Kindly send us the following details for immediate assistance;
🟢 Full name
🟢 Booking reference
🟢 Phone number;
Thank you.

[Matthew Woolcock @matty8844]

@virginmedia why do you keep calling me, you have called me everyday for about 2 weeks, I have answered 5-6 times to have the same conversation. I asked for the manager today and I was eventually hung up on by your agent. Not acceptable. Stop ringing me.