SupportRobotics

Bringing a fresh approach to customer care for mobile phones and home networks with smart self-service apps and innovative remote support tools.

[SupportRobotics @SupportRobotics]

@LloydsBankBiz Same problem... and now I've lost all my browsing history. Can someone please email the form to me on [email protected]

[SupportRobotics @SupportRobotics]

@LloydsBankBiz Your change of address form (on your website) appears to be corrupted. Can you point me to a working copy please?

[SupportRobotics @SupportRobotics]

@LloydsBankBiz I'm using this link for the change of address form: https://t.co/LbQwQJjEqe

[SupportRobotics @SupportRobotics]

@LloydsBankBiz Hi AndyM @LloydsBankBiz, I'm using Chrome, right clicking and saving to disk, but the PDF that downloads just says the same as I see if I access the link on the website "Please wait... If this message is not eventually replaced by the proper contents... etc.". Same with Safari

[SupportRobotics @SupportRobotics]

As #Telco global leaders in #CX and Customer Service gather in London for #CEMGlobal, we’re pleased to be showcasing the latest advances in device care and technical support solutions. https://t.co/qcGhY0J1xT

[TM Forum @tmforumorg]

Emerging tech breakthroughs in #AI, #blockchain, #robotics, #5G and #IoT have sparked the 4th Industrial Revolution. Meet some of the game-changing tech #startups exhibiting in our Startup Alley: https://t.co/lYEiz09igG cc: @hellotinman @directual @Habbletelco @SupportRobotics

[SupportRobotics @SupportRobotics]

Create the chatbots & virtual agents your customers want to use. We’re giving #customerservice #chatbots & virtual agents the power to get things done. Give customers the #self-service options they want. https://t.co/YLZ5MBm4AO

[SupportRobotics @SupportRobotics]

#MVNOs continue to provide customers with additional benefits. #Skymobile swap offers customers regular phone upgrades alongside #trade-in options. https://t.co/VAToUhP0F2

[SupportRobotics @SupportRobotics]

How do you deliver the consistent, reliable, quality support #telco customers expect, when you’re bundling services like telephony, broadband & content together, whilst also providing access to over-the-top (OTT) & cloud services?
https://t.co/ehjud6JSWQ

[SupportRobotics @SupportRobotics]

“Telstra selected the Support Robotics to enhance & automate customer care experiences across different contact channels. We are delighted with the performance of the platform & the support we have received.” Mark Yarnall - General Manager Device Services, Telstra Corporation

[SupportRobotics @SupportRobotics]

Are your #customerservice capabilities ready to deal with the #nextgeneration devices? https://t.co/42jGCjHX4x #roboticcustomerservice

[SupportRobotics @SupportRobotics]

Our device-care platform simplifies & accelerates in-store troubleshooting. Staff solve problems faster. Customers are happier. Retail outlets are more profitable.
See a demo https://t.co/w8O7s96Eto #customer #customerexperience

[SupportRobotics @SupportRobotics]

The ease of switching operators with an eSIM will shift the #MNO's focus from price to service and personalised plans. https://t.co/adCEz0Qihr

[SupportRobotics @SupportRobotics]

Would the #customerservice managers who use NPS recommend it to a friend or colleague? https://t.co/vmdRvuPPYL

[SupportRobotics @SupportRobotics]

#T-Mobile is so confident of its #customerservice leadership in the #telco sector, it's offering advice to its rivals #AT&T and #Verizon. https://t.co/qL23keQgHR

[SupportRobotics @SupportRobotics]

It’s time for #customersupport that lets you try new things. https://t.co/dXyeaqqdFq

[SupportRobotics @SupportRobotics]

#Telcos adopting different #customerservice strategies based on subscriber value. https://t.co/cNjEVxwRHL #lossprevention #device

[SupportRobotics @SupportRobotics]

Indian #telco operators Airtel & Reliance Jio battle to increase subscribers by utilising #AI technology. https://t.co/6n7G6Kyatf #automation

[SupportRobotics @SupportRobotics]

Returned phones cost carriers billions every year. Billions more are wasted on lengthy support calls. Find out how Support Robotics can help your customers to help themselves more effectively. https://t.co/LSvyasjgls

[SupportRobotics @SupportRobotics]

Demonstrating the power of the Support Robotics platform to simplify and accelerate in-store troubleshooting using wireless connectivity and guided workflows. https://t.co/Mu1zX3sBJG