@EmiratesSupport I am having an issue with the refund process.I have a pending ticket since 2020 I was unable to travel because of covid(canceling)I resulted to opt for a refund which I did in Nov 2021.I have filled the refund form online 3 times and called customer service daily
I got a mail from them saying I should forward my account details which I did over 2 months ago and I'm yet to get the refund.I do not know what the issue is. It's frustrating calling daily and having different staff saying different things with my airtime.I need your assistance